Ricky Fuentes, the director of user services at Clovis Community College in New Mexico, was staring down two challenges: Providing dedicated servers upon request and refining the backup process on those servers. “If a department says they had software that needs a dedicated server, I would have to find a vendor to help build out […]

 Financially, the student population of any community college is diverse. From new students to lifelong learners to professionals looking for new skills, each comes with different circumstances and expectations. Accommodating everyone is complex. It’s no secret that community colleges nationwide are continually working around budget cuts and staffing shortfalls. For Illinois Central College, rethinking its […]

Campus safety has become increasingly complex. Higher ed leaders face the threat of serious safety incidents on their campuses every day, while changing legislative mandates only add to the complexity. Ensuring that safety training and processes are up to date can be challenging. As a result, many institutions are adopting more efficient processes and individualized […]

Transforming finance to meet the challenges of processing more information efficiently and turning that information into deeper insights is an organizational imperative. These transformation initiatives are also focused on minimizing non-value add work, decreasing reporting cycle time and improving collaboration. This webcast discussed how finance teams are turning to the cloud and digital tools to […]

Given the 16 years of continuous military activity following 9/11, it is not surprising that a large number of returning veterans are looking forward to the next step in their lives. As a nation, we should always remember their individual and collective sacrifice and courage. Increasingly, higher education is taking a larger role in providing […]

The crisis in legal education is well-documented: Many law students graduate with six-figure debt and have difficulty finding jobs that enable them to service that debt. The access to justice crisis is also well-known: tens of millions of Americans are priced out of the market for legal services. Clients in remote areas have trouble finding […]

Officials at Webster University in Missouri noticed a number of graduate students had stopped registering for classes. Recognizing they did not have the staff resources to provide intensive support, they formed a pilot with InsideTrack, a company that partners with colleges to create adaptive coaching options. Launched in fall 2017, the pilot included 511 students […]

Cindy Boyer has made it her mission to help reinstated students succeed. A decade ago, she was the sole employee of a retention-focused student success office at Eastern Illinois University when a student who had been dismissed twice applied to return. Because of concern the student might fail once again, Boyer took him under her […]