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From UB

Key criteria for choosing a mobile donation vendor

July, 2018

It’s extremely challenging and costly to build an in-house mobile donation platform, not only because of the technology, but also because of privacy and compliance issues.

That’s why most universities choose to work with providers that have it all figured out, says Caryn Stein, vice president of  marketing at higher ed consulting firm Ruffalo Noel Levitz.

When vetting a vendor, keep these questions in mind:

Smartphones in the classroom

July, 2018

University and college professors face new and exciting challenges today due to technological advances in smartphones and smartwatches and the implanted devices that are currently being tested. Students’ growing dependence on smartphones does not stop at the classroom door.

Seven strategies for minimizing tech services staff issues

June, 2018

1. Tackle issues head-on and promptly.

This may be especially important for tech staff who ignore policies, fail to carry their load or can’t seem to get along with co-workers.

“Don’t let the bad behavior of a few poison those who want to work,” says CIO Yvette Brown Koottungal at Barry University in Florida. She is also vice president for technology at the university, where she manages a team of 63.

IT customer service in higher ed

June, 2018

Developing and maintaining a strong customer service ethos sometimes brings IT managers into unexpected territory. Following are tips on how to handle four such scenarios.

Security providers on highly visible campus security measures

June, 2018

What role does visible security technology play in deterring campus crime and giving students, prospective students/families, and others peace of mind?

Sponsored Content

6/28/2018

According to Gartner’s 2018 CIO Agenda Survey, 59 percent of higher education CIOs believe that digital transformation will lead to significant business model change, yet many institutions face challenges when it comes to implementing digital strategies for growth. As student demographics and education delivery models change, institutions must actively pursue innovative ways to remain competitive.

6/27/2018

The demographics of today’s higher ed learners are shifting dramatically. Those once considered nontraditional learners—adults looking to change career paths, workers returning to school for certifications or students requiring flexible learning paths—have become the norm.

How must institutions respond to these changing demographics to meet the evolving demands of these “new traditional” students? How can institutions use technology and data to drive student success and support continuous improvement in this changing environment?

6/26/2018

Under pressure to contain costs and improve efficiency while maintaining a high level of services, many institutions are turning to cloud-based models for their ERP, HR, finance and other crucial systems. In addition to these advantages, cloud models create more collaborative, interactive environments where critical data is more accessible, making more resources available for institutions to better serve students.

6/21/2018

Next generation teaching and learning requires new tools and technologies to create more collaborative, interactive environments. Video, voice and content sharing tools are building the active classroom of today and tomorrow. To explore this topic, University Business recently conducted a survey of over 200 higher ed leaders about how their institutions are using some of these tools.

6/13/2018

Every institution has access to data that can help to drive more effective decision making. The challenge is that often this data resides in silos around campus. By democratizing data access across the institution and building a data-focused campus culture, staff are empowered to make more effective data-driven decisions.