Burt Woolf is senior executive advisor to the Auxiliary Enterprises Division of the University of Massachusetts Amherst.
UB guest columnists John I. Williams Jr. and Burt Woolf share a three-step framework. They say thriving in a post-pandemic environment means re-envisioning the entire campus service-delivery system as a tightly integrated whole.

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From Elsevier
Use this checklist to evaluate your institution?s readiness before investing in infrastructure.
Download Resource
From Honorlock
Honorlock explores the deeper academic, cultural, and instructional factors that contribute to cheating
Download Resource
From SAP Concur
88% of higher education CFOs say business travel is important to their institution?s growth strategy. Discover the institutional priorities driving travel across higher education.
Download Resource
From Staples Business
A 30-day guide from Staples Business featuring five practical moves to improve campus hygiene, reduce cross-contamination, and build a stronger culture of infection prevention.
Download Resource
From Softdocs
How Softdocs and Microsoft Azure help higher ed scale AI securely and responsibly.
Download Resource
From Elsevier
Use this checklist to evaluate your institution?s readiness before investing in infrastructure.
Download Resource
