Social Media

Mobile College Searches Catching On?

More than one-quarter of teenage cell phone users have gone online with their devices, and online usage is greatest among students in households with less than $30,000 annual income, according to the Pew Research Center’s Internet and American Life Project, released in 2010. While that’s based on 2009 data, a May 2011 Pew survey of American adults revealed that more than one-third own a smartphone, so it’s likely teen use has increased also. Are prospective students using their mobile phones for the college search?

Thwarting ID Thieves

What most colleges and universities aren't doing to avoid identity theft and fraud--but should be.

American colleges and universities are breeding grounds for innovative ideas and open information sharing. Pair that with a large number of systems on a given network and a vulnerable student population with fresh credit and you've got an appealing target for identity thieves.

What does student success mean in higher ed today?

Highlights and outcomes of the #UBsuccess Twitter chat

The go-to data point used to indicate whether an institution is helping students reach success has tended to be its graduation rate. Post-graduation employment is another indicator but the definition of student success has evolved to include many more areas.

Activating online alumni

Building and benefiting from alumni social networks

If you build it, they will come. Your alumni are already Facebooking, tweeting and linking in, in ever-increasing numbers. Colleges and universities are taking advantage of this activity to launch and grow robust social networks of graduates that strengthen alumni engagement, boost volunteerism and stimulate giving.

Colleges shouldn't toss social media terms of service

Ignoring these often overlooked agreements could be troublesome for your institution

“Don’t ask for permission, ask for forgiveness.”

This rallying cry against the “let’s do as we always did” approach has helped the digital professionals take their seat at the decision table in many institutions. Yet this unorthodox advice may have been embraced too literally in the social media field. It’s no wonder that some enthusiastic and well-meaning social media managers still break basic rules with the institutional accounts they oversee.

Higher ed recruiters hesitant to use newer social media platforms

Nearly four in 10 seniors reported using Snapchat but fewer than 3 percent of colleges and universities recruited with it

Facebook, Twitter, YouTube and Instagram continue to be the most widely used online recruitment mediums for higher ed marketers, who may want to consider delving into other platforms now popular among high school seniors.

How are students using Social Media?

A graduating senior applying for a position completed a successful phone interview and travelled to a face-to-face interview with the company. Instead of an interview, the candidate was told upon arrival that the company had discovered ‘inappropriate’ posts and behavior in his social media. The candidate was directly rebuked and dismissed without any hope of ever obtaining a position in the company.

Yes, this is a true story from a CEO, who had wished they had looked at social media earlier in the process.

Hashtag Highlight: #iHeartAPU

Azusa Pacific University in California first used the #iHeartAPU hashtag in 2011 to hype up orientation, where students get T-shirts with the phrase.

Incoming, current and prospective students and alumni were using #iHeartAPU year-round, so a new hashtag—#APUBound—was introduced in 2013. That one is now used to interact with students in the months leading up to orientation.

Are you sending students too much marketing content?

The key to reaching prospective students isn’t to produce more content, it’s to produce more relevant content to the channels students use most.

The students you’re trying to reach today have grown up in a world in which nearly everything was an advertisement. When they were still in diapers they were bombarded with cartoon characters aggressively hawking sugar-laced cereals, and as they’ve grown older, the commercials, emails, texts, pop-ups and social posts crowding their view have only increased in volume.

Colleges with many Twitter followers don’t always engage

Most-mentioned schools mostly using Twitter to broadcast university and industry news

Colleges and universities with the most Twitter activity are missing out on engaging prospective students via the platform, according to new research from Brandwatch, a social media monitoring and analytics firm.

The analysis used a Thomson Reuters list of the top 10 U.S. university mentions on Twitter from January 31 through March 31. The big finding: The main Twitter handles of these schools were used mostly for broadcasting university-specific and industry news, according to the research.

Pages