Marcia Layton Turner

Marcia Layton Turner is a freelance writer based in Rochester, N.Y.

Articles by Marcia Layton Turner

University Business, April 2012

Upfront estimate: When a student signs in, he or she receives a ticket with the likely wait time.
Touch Screen Organizational Machine
With most students choosing easy online registration these days, Student Services Center wait times now average just two minutes.
A Better One-Stop Experience

University Business, Jan 2012

an arrow holding a dollar bill on a dartboard
Auxiliary services as revenue generators and resource savers

University Business, April 2011

Business Office, Macomb Community College
Admissions Office, LIM College
Admissions staff felt buried by all the mailed applications awaiting them.
Graduate School, North Carolina State University
Financial Aid Office, Liberty University