With complexity in higher ed only increasing—due to trends including online learning and the demographic shift to nontraditional students—implementing more student-centered services has become crucial to meeting the needs of today’s learners. By creating “one stop” student services, institutions can modernize, streamline and simplify the student experience while improving efficiency and service.
Students are arriving on campus with a rapidly changing set of goals and expectations. Meeting these expectations while supporting student success across the lifecycle requires institutional transformation, bold strategies and innovative use of technology. Cloud-based systems can be essential to this transformation, but utilizing this technology effectively requires a strategic approach.
Many institutions ask their enrollment teams, advising offices, faculty and other departments to focus on student success, but these departments do not often know or understand all the unique factors that contribute to the success of their students. A more holistic view is crucial to helping students succeed.
With the landscape of higher education rapidly changing, it is crucial that institutions are able to compete for top faculty, staff and leadership, who are not only talented people with the right skills, but are also passionate, engaged and mission-driven.
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Conducting meaningful conversations with stakeholders is vital to inform and validate the strategic direction of any institution. However, many traditional methods of gathering this input—such as surveys or town hall meetings—are flawed and can be misleading, often being disproportionately influenced by the loudest or most negative voices.
Campus mail rooms were originally designed to handle letters, and only the occasional package delivery. But today, because of online commerce, that situation has reversed, and many institutions are struggling to handle the volume of packages received on campus. This can create a complicated, inconvenient and costly scenario for students, faculty and the institution.
The leadership of The Ohio State University identified a need for an enterprise-wide learning management solution (LMS) to deliver, track, manage and report on non-academic learning opportunities such as compliance, professional development and other training.
The costs of higher education continue to challenge students, while the pressure to reduce administrative overhead and improve efficiency is constant for institutions and their executive leaders. Taking the right approach to student payment plans is one way to address both of these concerns.
How can institutions embrace transparency and flexibility around changing models of revenue and cost mix, student success and graduation rates? We will share additional insights in how to meet student, institutional, system and/or political goals in the changing world of higher education. Whether your challenges are within a single institution or across a statewide system, you will hear how modern technology can support your journey for future success.
Faced with rising costs of higher education, many students are deciding not to purchase required course materials, therefore going through their semester without the tools they need to learn and succeed. Some 50 percent of students say avoiding or delaying these purchases negatively impacts their grades.
Colleges and universities have become a favorite target of cybercriminals because of the sheer volume of student information they handle—and the fact that payment processing happens all over campus, from the ticketing office to the bursar’s office to the cafeteria. In addition to endangering students and damaging the reputation of the institution, the financial costs of a data breach could include legal representation, fines, and the expense of notifying affected individuals.
An increasing number of institutions are taking advantage of mobile technology to help recruit, engage and enroll prospective and admitted students. Mobile apps are being used for self-guided campus tours, open houses, recruitment events, college nights and more, providing a highly effective way for admissions and enrollment departments to meet the needs of these students.
From early alert programs to degree paths, many current student success initiatives focus solely on academics. But, many students leave without completing their degrees due to issues outside of academics. Any institution’s approach to student success must be inclusive of both academic and non-academic issues.
As higher education continues to feel pressure to reduce costs and improve efficiency, campus IT environments are rapidly changing and the speed of cloud adoption is increasing. More schools are utilizing cloud technology to modernize systems, cut costs and analyze data to gain insights about more cost effective ways to run the institution.
The development of today’s students into tomorrow’s successful alumni ambassadors is an aspiration shared by institutions and students. To realize it, student borrowers must be empowered with the practical skills and knowledge that drive retention, completion and successful loan repayment.
Your admissions tool options are expanding, and prospective students’ expectations continue to rise. Yet, business admissions can still be simplified down to three essentials: prioritizing brand awareness, expanding your applicant pool and minimizing administrative tasks.
Higher education has unique needs when it comes to student engagement, from the recruitment cycle through alumni relations. More of today’s institutions are taking new approaches, going beyond the typical point solution mindset and toward a ‘whole campus’ strategy by employing a single engagement platform. Today’s engagement platforms are able to integrate data from multiple systems and touch points, and provide insight through powerful analytics to improve results across the institution.
Community, faculty and student engagement are important components of college and university strategic and facility planning. But, many traditional methods of gauging opinion or gathering input—such as surveys or town hall meetings—are flawed and can be misleading, often being disproportionately influenced by the loudest or most negative voices.
Keeping employees engaged while minimizing turnover is a crucial component of institutional success, but unfortunately, many colleges and universities are hampered by a culture of disengagement. One recent study found that 52 percent of faculty members said they were not engaged in their work, a further 14 percent were actively disengaged, and only 34 percent reported feeling engaged with their jobs.*
The next generation of college students—Generation Z—has a variety of different expectations for higher education, particularly when it comes to the campus environment. Research has also indicated that Gen Z students have higher levels of anxiety and stress both entering and during college, which can significantly impact their likelihood of success.
Transforming finance to meet the challenges of processing more information efficiently and turning that information into deeper insights is an organizational imperative. These transformation initiatives are also focused on minimizing non-value add work, decreasing reporting cycle time, and improving collaboration.
Campus safety has become increasingly complex. Higher ed leaders face the threat of serious safety incidents on their campuses every day, while changing legislative mandates only add to the complexity. Ensuring that safety training and processes are up-to-date can be challenging. As a result, many institutions are adopting more efficient processes and individualized technology solutions that improve campus safety while saving time and money.
For many institutions, implementing new processes, platforms or solutions in the business office, bursar’s office or financial aid departments can seem intimidating and overwhelming. Besides ensuring that any new process or solution improves efficiency and meets the needs of both students and staff, there are a multitude of other factors to consider, such as security, compliance, logistics, and project timing and prioritization.
Like most institutions, the University of Arizona added lecture capture technology through small scale experimentation, starting at the departmental level. But in just a few years, lecture capture had taken hold and UA faculty were producing some 2TB of video every week and over 30,000 hours each year.