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One Campus, One Platform: Centralizing IT Services

Broadcast : 
Thu, 02/23/2017
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Many institutions struggle with the consequences of using multiple IT platforms for managing operations across departments, such as IT Support, Admissions, HR, Marketing, Residence Life or Facilities. The results—dissatisfied students and faculty, miscommunication, redundancy and poor resource allocation among them—can negatively impact the institution in a variety of ways.

As a result, more institutions are taking a holistic, centralized approach to IT services by implementing a single service management platform across campus, making it easier for students and faculty to request services and help and check the status of a service request, while IT staff members are better able to manage and resolve requests, and communication and efficiency are improved across departments.

Attend this web seminar to participate in a panel discussion with leaders from BYU Idaho, Texas Woman’s University and the University of New Hampshire System about the advantages of taking a centralized approach to IT across campus.

Scheduled speakers:
Kevin Cook

Application Systems Engineer
BYU Idaho

Lena McLain
Applications Developer
Texas Woman’s University

George Cookman
Senior Project Manager
University of New Hampshire System

Amy Hodgdon
Project Manager
University of New Hampshire System

Who will benefit:  CIOs or other higher ed IT leaders interested in IT strategy. Anyone may attend.

Sponsored by: