In the Creighton University business office, administrators challenged with balancing the delivery of high-quality, hands-on customer service to students and families with the heavy workload that came with managing the university’s tuition payment options manually.
Why do students persist? Although there are some commonalities, the answer is different at every institution. Predictive modeling seeks to answer the question of why students persist by discovering hidden relationships in data. By leveraging a clear picture of past and present behavior, predictive modeling uses statistical analysis to generate a confident simulation of future behavior.
Higher education professionals responsible for administering financial aid continue to confront key challenges, from shifting regulations to fast-moving technology. The new Cash Management rules published by the U.S. Department of Education, for example, will significantly impact the administration and disbursement of financial aid.
Many colleges and universities face challenges when it comes to their phone and communications systems. Outdated phone systems offer limited capabilities and often consume time and resources due to support and maintenance requirements.
The ways in which stakeholders across an institution—administrators, faculty and staff members—think about student success will dramatically influence how they program, intervene, and ultimately structure efforts to identify at-risk students and help them succeed.
When the Office of Undergraduate Admissions at Clark University in Massachusetts experienced an 87 percent increase in application volume between 2012 and 2015, administrators recognized that they needed to overhaul their yield forecasting and admitted student engagement efforts.
The Payment Card Industry Data Security Standard (PCI DSS) was developed to encourage and enhance cardholder data security and facilitate the broad adoption of consistent data security measures globally. Version 3.2 is being released now and includes a number of updates.
Nontraditional students can represent significant potential for an institution to reach enrollment goals, but this population also presents unique challenges.
An increasing number of colleges and universities are redesigning traditional lecture halls and classrooms into active learning classrooms, which are more flexible and open designs that better foster teamwork, collaboration and interactive instruction through a variety of engaging technologies.
EMV (Europay, MasterCard, Visa) is a new international standard for payment cards which leverages a dynamic chip for more secure point-of-sale transactions. EMV is a proven means of fighting card-present fraud and has been in use around the world for some time, but is just beginning to enter U.S. payment processing systems, including those on college and university campuses.