When the leadership of the Community College of Allegheny County (CCAC) in Pennsylvania began searching for a new platform for campus payments, they knew that student success relies on great technology in the business office as well as the classroom. They also knew that with the right payment options and plans, they could ensure that the college's affordable, quality education was even more accessible to members of the community.
Today’s students have expectations that their courses provide flexible, easy-to-access video content and blended learning environments, but implementing video such as lecture capture platforms at scale across campus—and in a way that drives student success—can be challenging.
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Student loan debt—as well as delinquency and defaults—continue to be serious concerns among students, alumni, parents, higher ed institutions and their communities. The financial burdens on students can negatively impact both their success while enrolled and after graduation, as well as the enrollment, finances and public image of institutions as a whole.
Collaborative work is key to a student’s success in the workforce of today and tomorrow. Today’s students expect their campus learning spaces to be technology-enabled environments that provide seamless collaboration and wireless connectivity, but creating these spaces can be challenging for institutions, as there are a variety of issues to consider, from room layout to the “digital divide.”
Campus mail centers have changed dramatically. Due to the rise of e-commerce, many campuses are overwhelmed with package deliveries, and campus mail centers are struggling to keep pace. This trend is forecast to continue for the foreseeable future, resulting in disgruntled students and wasted resources. Leading institutions have found solutions—innovative technology which enables campus mail centers to become efficient, flexible and responsive to this changing environment.
While gathering various types of assessment data can be vital to help college and university leaders to identify areas for improvement and to influence strategic decision making, it can be challenging to make sense of this data, and to act accordingly. Benchmarking can address this challenge, by providing a better understanding of the data, identifying which results are outstanding or concerning, and helping higher ed leaders to establish goals for their institution.
Delivering online learning has become crucial to satisfying the learning demands of nontraditional learners—who are quickly becoming considered “new traditional” learners. Meeting these evolving demands is a moving target for institutions, and as a result, there are a variety of important considerations that are vital to building an online learning program that succeeds both today and in the future.
Conducting meaningful conversations with stakeholders is vital to inform and validate the strategic direction of any institution. However, many traditional methods of gathering this input—such as surveys or town hall meetings—are flawed and can be misleading, often being disproportionately influenced by the loudest or most negative voices.
Campus mail rooms were originally designed to handle letters, and only the occasional package delivery. But today, because of online commerce, that situation has reversed, and many institutions are struggling to handle the volume of packages received on campus. This can create a complicated, inconvenient and costly scenario for students, faculty and the institution.
The leadership of The Ohio State University identified a need for an enterprise-wide learning management solution (LMS) to deliver, track, manage and report on non-academic learning opportunities such as compliance, professional development and other training.
The costs of higher education continue to challenge students, while the pressure to reduce administrative overhead and improve efficiency is constant for institutions and their executive leaders. Taking the right approach to student payment plans is one way to address both of these concerns.
How can institutions embrace transparency and flexibility around changing models of revenue and cost mix, student success and graduation rates? We will share additional insights in how to meet student, institutional, system and/or political goals in the changing world of higher education. Whether your challenges are within a single institution or across a statewide system, you will hear how modern technology can support your journey for future success.
Faced with rising costs of higher education, many students are deciding not to purchase required course materials, therefore going through their semester without the tools they need to learn and succeed. Some 50 percent of students say avoiding or delaying these purchases negatively impacts their grades.
Colleges and universities have become a favorite target of cybercriminals because of the sheer volume of student information they handle—and the fact that payment processing happens all over campus, from the ticketing office to the bursar’s office to the cafeteria. In addition to endangering students and damaging the reputation of the institution, the financial costs of a data breach could include legal representation, fines, and the expense of notifying affected individuals.
An increasing number of institutions are taking advantage of mobile technology to help recruit, engage and enroll prospective and admitted students. Mobile apps are being used for self-guided campus tours, open houses, recruitment events, college nights and more, providing a highly effective way for admissions and enrollment departments to meet the needs of these students.
From early alert programs to degree paths, many current student success initiatives focus solely on academics. But, many students leave without completing their degrees due to issues outside of academics. Any institution’s approach to student success must be inclusive of both academic and non-academic issues.
As higher education continues to feel pressure to reduce costs and improve efficiency, campus IT environments are rapidly changing and the speed of cloud adoption is increasing. More schools are utilizing cloud technology to modernize systems, cut costs and analyze data to gain insights about more cost effective ways to run the institution.
The development of today’s students into tomorrow’s successful alumni ambassadors is an aspiration shared by institutions and students. To realize it, student borrowers must be empowered with the practical skills and knowledge that drive retention, completion and successful loan repayment.
Your admissions tool options are expanding, and prospective students’ expectations continue to rise. Yet, business admissions can still be simplified down to three essentials: prioritizing brand awareness, expanding your applicant pool and minimizing administrative tasks.
Higher education has unique needs when it comes to student engagement, from the recruitment cycle through alumni relations. More of today’s institutions are taking new approaches, going beyond the typical point solution mindset and toward a ‘whole campus’ strategy by employing a single engagement platform. Today’s engagement platforms are able to integrate data from multiple systems and touch points, and provide insight through powerful analytics to improve results across the institution.
Community, faculty and student engagement are important components of college and university strategic and facility planning. But, many traditional methods of gauging opinion or gathering input—such as surveys or town hall meetings—are flawed and can be misleading, often being disproportionately influenced by the loudest or most negative voices.
Keeping employees engaged while minimizing turnover is a crucial component of institutional success, but unfortunately, many colleges and universities are hampered by a culture of disengagement. One recent study found that 52 percent of faculty members said they were not engaged in their work, a further 14 percent were actively disengaged, and only 34 percent reported feeling engaged with their jobs.*