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Student Services

From UB

Dispelling myths around switching college majors

November, 2016

Students who arrive at college with a declared major don’t necessarily graduate in a timely manner, and taking the time to explore different academic routes doesn’t always add time to a student’s college career, according to recent research from EAB.

Emergency apartment for homeless students at Kennesaw State

October, 2016
Breaking the poverty cycle: Marcy Stidum not only created an apartment for homeless students, but she also helps them with financial planning and job searches.

By the end of August, two students had already lived in an emergency-housing apartment dedicated to the homeless at Kennesaw State University outside Atlanta. And the unit, one of the first of its kind in the country, had opened only two weeks earlier.

Removing college obstacles for single moms

July, 2016
College boost: Students in Housatonic Community College’s Family Economic Security Program attend retreats to learn career skills such as public speaking and networking.

An act as simple as handing out bottled water and granola bars before a long evening class can change the course of a college career—especially when the student on the receiving end is a single mother who has just rushed over to campus after a full day at work.

‘Payback Playbook’ simplifies college loan repayment options

June, 2016

The Consumer Financial ProtectionBureau’s forthcoming “Payback Playbook” intends to simplify the student loan repayment process by presenting clear, customized repayment options.

@FinancialAidOffice: Go social!

May, 2016
Just 30 percent of financial aid professionals reported using social media to provide financial literacy content to students.

Financial aid offices that invest time on the major platforms say social media lightens the workload. On a higher level, social networks represent another way to provide students with financial literacy education that can advance institutional goals, including better retention and lower cohort default rates.

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Institutions of all sizes are facing increased scrutiny of their student ID systems in light of recent security concerns. At the same time, budgets are tight for many colleges and universities, creating a number of common challenges when it comes to the business processes involved with issuing student IDs and maintaining an ID system.


Over the next decade, higher education will experience a significant shift, as the millennial generation gives way to “Generation Z.” As a result of this multi-generational shift in student expectations, institutions will have to adapt how they do business across departments, from financial aid to the business office to student services. This will include using social media effectively to communicate with students and their families—particularly in the financial aid and business offices.


For institutions to remain competitive, they must support a growing student population while providing responsive and top-quality student services. Linn-Benton Community College, which serves over 20,000 full-, part-time and non-credit students in Oregon, automated admissions processes to ensure that exceptional student experience begins from the first point of contact with the college, while improving efficiency and reducing costs.


Given the current environment in higher ed, the pressure to contain costs and the need to justify expenses, it is more critical than ever that any technology investment not only meet the needs of staff, students and the institution, but also provide a clear return on investment. When it comes to the significant investment involved with implementing an ERP, there are strategies and approaches that any institution can take to reduce total cost of ownership, as well as realize ROI in the least amount of time possible.

The Institute for Cross Cultural Management at the Florida Institute of Technology trains individuals and organizations to prepare for success in a global environment. Face-to-face communication is a vital part of that work.