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Student Services

From UB

How campus student service areas can use chatbots

October, 2018
Here’s how student service areas can use chatbots to keep students informed.

From admissions, financial aid and residence life to registration, student activities and food service, here’s how student service areas can use chatbots to keep students informed.

AI-miable connections

October, 2018

Here’s how students are engaging with chatbots at Winston-Salem State University and California State University, Northridge. 

AI providers on implementation considerations

October, 2018

Vendors discuss what higher ed institutions should consider when implementing AI into their student services.

Financial responsibility guidance for students

October, 2018

Outside of online and in-person financial literacy sessions, colleges and universities are finding innovative strategies to guide students toward being more financially responsible in both their college and adult lives.

Helping hearing-impaired students access lectures

October, 2018

Students with hearing disabilities can struggle even in rooms with the best acoustics. Here are four ways Rochester Institute of Technology in New York, home of the National Technical Institute for the Deaf, helps deaf and hard of hearing students access lectures and class discussions.

Sponsored Content

10/11/2018

With the landscape of higher education rapidly changing, it is crucial that institutions are able to compete for top faculty, staff and leadership, who are not only talented people with the right skills, but are also passionate, engaged and mission-driven.  

10/9/2018

Many institutions ask their enrollment teams, advising offices, faculty and other departments to focus on student success, but these departments do not often know or understand all the unique factors that contribute to the success of their students. A more holistic view is crucial to helping students succeed.

More than half of the 40,000 students at California State University, Northridge, are first-generation. Three thousand are international. And every one of them belongs, says Paul Schantz, director of web and technology services in the Division of Student Affairs for CSUN. “We want students to feel like CSUN is their home,” Schantz says. “And if you’re going to have any kind of relationship with somebody, you should know their name, and you should get their name right. That’s the first step in establishing trust with somebody.”

From left to right: Patrick Brown, CIO, Illinois College; Marc Benner, Assistant CIO, Illinois College

A robust network might not be needed for your students to participate in basketball, baseball, or football. But what about esports? The leadership of Illinois College recently upgraded their network infrastructure to improve safety and security while also supporting the launch of the college’s highly successful esports program and Gaming Center.

From left to right: Christopher Sessums, Learning Strategies Consultant, D2L; Michael Amick, VP of Distance Education, Pima Community College (Ariz.)

The evolution of technology and online learning is enabling institutions to expand access to education across a broader spectrum of learners, by providing learning opportunities outside the limits of time, place or distance. In this web seminar, presenters discussed how to use these tools to expand access to education for more learners at any institution.