Professional Development

From UB

Shake up employee training in higher ed

August, 2016

All higher education institutions offer employee training and skill development in some form or another. Workshops. Webinars. Mentoring. Coaching. It’s the same-old same-old—but does it have to be?

UBTech 2016: Shaping the future of higher education

August, 2016
SIGs continue to grow in popularity, with attendees participating in 10 sessions on Monday morning; Lisle Waldron, manager of multimedia and audio visual services at the University of Trinidad and Tobago, discussed tech-enhanced classrooms on a budget.

More than 1,100 campus tech leaders and innovators from across the nation flocked to Las Vegas for the June 6-8 event, descending upon The Mirage Convention Center for three days of insight and inspiration.

Maker learning in the 21st century

July, 2016

It is no coincidence that at a time of staggering family college debt burden, hands-on learning is experiencing a revival in schools, colleges, and universities across the Nation and around the world. Students and families perplexed and frustrated by the gainful employment vs. tuition gap are looking for more practical (maker) skills from their next learning experience.

Redeploying faculty for student success

July, 2016

A recent survey of alumni of institutions confirmed what every university president knows: when asked who set them on a constructive path, at the top of the list are professors who made them excited about learning, professors who cared about them as persons, encouraged them, mentored them, and directed them in projects—what we call “high touch.”

Higher ed works to better support Hispanic students

June, 2016
Celebrating while educating: At Manhattan College, the student group Fuerza Latina performs to share Latin American and Caribbean culture with others.

Three federal grant programs support colleges that qualify as Hispanic-Serving Institutions, or HSIs. The funding covers student support services and other initiatives—such as professional development to train administrators, faculty and staff to work more effectively with students whose first language may not be English.

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Institutions of all sizes are facing increased scrutiny of their student ID systems in light of recent security concerns. At the same time, budgets are tight for many colleges and universities, creating a number of common challenges when it comes to the business processes involved with issuing student IDs and maintaining an ID system.


Over the next decade, higher education will experience a significant shift, as the millennial generation gives way to “Generation Z.” As a result of this multi-generational shift in student expectations, institutions will have to adapt how they do business across departments, from financial aid to the business office to student services. This will include using social media effectively to communicate with students and their families—particularly in the financial aid and business offices.


For institutions to remain competitive, they must support a growing student population while providing responsive and top-quality student services. Linn-Benton Community College, which serves over 20,000 full-, part-time and non-credit students in Oregon, automated admissions processes to ensure that exceptional student experience begins from the first point of contact with the college, while improving efficiency and reducing costs.


Given the current environment in higher ed, the pressure to contain costs and the need to justify expenses, it is more critical than ever that any technology investment not only meet the needs of staff, students and the institution, but also provide a clear return on investment. When it comes to the significant investment involved with implementing an ERP, there are strategies and approaches that any institution can take to reduce total cost of ownership, as well as realize ROI in the least amount of time possible.

The Institute for Cross Cultural Management at the Florida Institute of Technology trains individuals and organizations to prepare for success in a global environment. Face-to-face communication is a vital part of that work.