Operational Efficiencies

From UB

How admission offices can navigate the damage of Michigan State-type scandals

March, 2018

Once an institution’s reputation is compromised, it can take years to rebuild.

Well-established interlibrary loan partners

March, 2018

Like many other institutions, Cornell University participates in an interlibrary loan system for faculty, staff and students.

Borrow Direct (borrowdirect.org) went live in 1999 after founding institutions Columbia, Penn and Yale partnered with the Research Libraries Group to develop the program for “Ivy Plus” institutions.

Colleges open libraries to neighboring students

March, 2018
STACKS UPON STACKS—Cornell and Ithaca students not finding what they need in their home campus libraries can now visit the neighboring school for more options.

Sharing resources among campuses makes sense for more than economical reasons, as colleges are finding these opportunities can better serve busy students.

Higher ed industry news: Over 100 schools join ScholarNet for Private Loans network

January, 2018

Over 100 schools have joined Great Lakes Educational Loan Services’ ScholarNet for Private Loans network this past year to connect with lenders.

Consolidating two-year colleges to conserve in Wisconsin

December, 2017
Experts say the consolidation is a positive move for the state’s higher ed system. Wisconsin’s community colleges will be able to tap into the state system’s resources and services.(Gettyimages.com: omersukrugoksu).

Under a new proposal by President Ray Cross, the University of Wisconsin would merge the state’s 13 two-year colleges into its system.

Sponsored Content


Conducting meaningful conversations with stakeholders is vital to inform and validate the strategic direction of any institution. However, many traditional methods of gathering this input—such as surveys or town hall meetings—are flawed and can be misleading, often being disproportionately influenced by the loudest or most negative voices.


The costs of higher education continue to challenge students, while the pressure to reduce administrative overhead and improve efficiency is constant for institutions and their executive leaders. Taking the right approach to student payment plans is one way to address both of these concerns.

When Texas Tech University needed to replace the energy-inefficient windows of its multistory Weymouth Hall student residence last summer, time was indeed of the essence.

Needing to ensure the building’s vacancy during the demolition and installation process, you could say the university had a narrow window of opportunity.

But thanks to the ezIQC® construction procurement method through Gordian and National Joint Powers Alliance®, the $1.7 million project was completed on schedule with top-quality products and services.

Thousands of students, faculty, staff and alumni visit the Student Union at Oklahoma State University each day and take advantage of a large number of available retail services. For Mitch Kilcrease, who is assistant vice president and director of the Student Union, something was missing: a printing and parcel shop.

“I felt there was potential on campus to grow a print-service model from a retail base,” Kilcrease says. “A lot of people were already going off-campus to FedEx Office and using its services.”

One of the most challenging aspects of hiring in higher education is recruiting and retaining top talent. Laurie Joyner, the president of Saint Xavier University in Chicago, was seeking to fill the vice president for finance and administration position, and she did not hesitate in reaching out to AGB Search, a firm that focuses on higher education executive searches.