Operational Efficiencies

From UB

Providers on campus mailroom challenges

July, 2017

What do you see as today’s biggest challenge in operating a campus mailroom? Is there anything colleges tend to do that makes the problem worse?

A package deal: Outsourcing mailing services

July, 2017

Not all campus mail centers are actually run by the institution.

7 tips for a smoother ceremony

July, 2017
Matthew Poslusny is senior vice president and provost at Meredith College in Raleigh, N.C.

Watching students receive their degrees fills us with pride. However, the ceremony itself often leaves us with dread. How long will it be? Will the names of the students be pronounced correctly?

Talent headhunters should focus on internal employees, not recruitment

June, 2017

Higher education needs to focus on employee development and start rebuilding their own farm systems. Why do so many colleges look externally for new talent instead of developing their employees? 

The survival checklist for higher ed presidents

May, 2017
Joseph Brennan is vice president of communications and marketing, and clinical professor of business at the University at Albany. Mark Weaver owns Communications Counsel, an Ohio-based firm that advises universities on crisis communications. He teaches at The Ohio State University College of Law, the University of Akron, and the School of Government at University of North Carolina, Chapel Hill.

Based on our decades of experience counseling campus CEOs, we’ve identified the key behaviors successful presidents use to lead their institutions through the tough times.

Sponsored Content

6/28/2017

While students have a variety of options when it comes to paying for college, making unwise financial decisions can lead to negative consequences for the student as well as the institution. Overborrowing, poor planning and budgeting, and misunderstanding financial aid can create seemingly insurmountable debt that can affect academic performance, push students to leave school before completion, and burden them long after graduation.  

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6/22/2017

Higher education is in the midst of significant change. Institutions are under pressure to reduce costs and improve the efficiency of operations while providing responsive, quality services to students. Many college and university leaders are turning to transformative technologies such as electronic forms, workflow automation and enterprise content management (ECM) to help them overcome these challenges.

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Ian Mortimer was searching for a way to make communication with prospective students at Nazareth College in western New York easier without picking up the phone or sending an email. 

“One of the problems we were facing was having that one-way connection,” says Mortimer, who is vice president for Enrollment Management at Nazareth. “We wanted to find something so we could have a conversation versus just a one-way connection.” 

Which major is best for me? How do I plan my courses? How do I succeed in my courses? What is my career strategy after college? These are all questions students tend to have throughout their educational journey.

Demonstrating on-time completion and positive student outcomes is a major challenge facing today’s colleges and universities. Students and families are expecting institutions to provide the tools and support services to ensure students secure the necessary skills and competencies to prepare them for a successful life.

The Health Sciences Library at the University of Washington formed a partnership in the summer of 2015 with the Institute of Translational Health Sciences, the University of Washington Medicine Research Information Technology, and the National Network of Libraries of Medicine-Pacific Northwest Region.

The partnership sought to create and fund a space on campus that would accelerate health research and innovation by supporting researchers and investigators and allowing a multifaceted approach to research.