Enrollment Management

From UB

Lessons from the law school disruption

November, 2016
Bill Berg is an enrollment management consultant at Ruffalo Noel Levitz.

By 2015, the number of law school applicants declined by 46 percent from a 2004 peak, a result of a shrinking job market and “offshoring” of some legal work. Most law schools were forced to change the way they recruited, admitted, awarded and enrolled students to respond to the drop.

Proposed law: Enroll more low-income students, or pay the price

November, 2016

A bipartisan bill intended to improve college access and graduation rates would impose college-loan program penalties on institutions that perform poorly in these areas. In turn, schools that do enroll a significant number of low-income students would be eligible for up to $8 million over five years.

Family Nights at Des Moines Area Community College, Urban Campus: At a glance

September, 2016
Asian and Pacific Islander Family Night at Des Moines Area Community College.

Des Moines is becoming more diverse, with a growing population of Latinos, Asians and Africans. The events are aimed at creating a college-going culture in local communities, and give families direction on career choice, applying to college, and paying for college.

Bringing male students back to college

September, 2016
Aaron Mahl is a vice president and consultant at Ruffalo Noel Levitz.

Large public universities and smaller liberal arts colleges, on the other hand, are finding it increasingly difficult to maintain their male enrollments. The National Center for Education Statistics projects that, by 2020, men will represent only 41 percent of college enrollees.

Millennial demand drives higher ed badging expansion

September, 2016
One of the badges offered by Anne Arundel Community College in Maryland.

Almost all U.S. colleges and universities now award certificates, digital badges and other forms of microcredentials. Driving this fast-growing trend are workforce millennials who want to learn, for instance, how to operate an Amazon delivery drone or repair a self-driving car without having to earn another degree.

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Institutions of all sizes are facing increased scrutiny of their student ID systems in light of recent security concerns. At the same time, budgets are tight for many colleges and universities, creating a number of common challenges when it comes to the business processes involved with issuing student IDs and maintaining an ID system.


Over the next decade, higher education will experience a significant shift, as the millennial generation gives way to “Generation Z.” As a result of this multi-generational shift in student expectations, institutions will have to adapt how they do business across departments, from financial aid to the business office to student services. This will include using social media effectively to communicate with students and their families—particularly in the financial aid and business offices.


For institutions to remain competitive, they must support a growing student population while providing responsive and top-quality student services. Linn-Benton Community College, which serves over 20,000 full-, part-time and non-credit students in Oregon, automated admissions processes to ensure that exceptional student experience begins from the first point of contact with the college, while improving efficiency and reducing costs.


Given the current environment in higher ed, the pressure to contain costs and the need to justify expenses, it is more critical than ever that any technology investment not only meet the needs of staff, students and the institution, but also provide a clear return on investment. When it comes to the significant investment involved with implementing an ERP, there are strategies and approaches that any institution can take to reduce total cost of ownership, as well as realize ROI in the least amount of time possible.

The Institute for Cross Cultural Management at the Florida Institute of Technology trains individuals and organizations to prepare for success in a global environment. Face-to-face communication is a vital part of that work.