“The last thing colleges want to do is put a former student in collections,” says Harrison Wadsworth, executive director of the Coalition of Higher Education Assistance Organizations. But when internal efforts to collect tuition don’t work, it’s important to have somewhere to turn for help.
Higher ed institutions in the U.S. lead the world when it comes to producing graduates who go on to create unicorns—private start-up companies worth in excess of $1 billion, such as Uber, Facebook or SpaceX.
Plenty can go wrong during a presidential turnover—imagine the new leader earning a faculty vote of no confidence early on, or not recognizing a million-dollar donor at a reception.
Traditionally, student success programs have focused primarily on transitioning first-year students from home to college. But now more higher ed leaders are realizing that to retain students and help them make informed decisions, they must expand these efforts to sophomores.
To keep Stanford front and center in the minds and hearts of its graduates, the university’s alumni association—like other institutions—is investing time on Facebook, Twitter and LinkedIn.