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Table of Contents

April 2012

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Cover Story

As the University Business editorial team began judging the entries for this first round of the Models of Efficiency program’s third year, a few things became clear.


First things first. This story is not about the Second Amendment of The United States Constitution, which grants citizens the right to keep and bear arms.

Justin Gatewood remembers the annoying hurdles he had to jump over to attend an orientation session when he enrolled at Victor Valley College (Calif.).

Community college students are more likely to have extra demands on their time and attention, from jobs to family commitments. Anything colleges can do to relieve administrative burdens means more time that students can concentrate on their studies.

The University of Central Oklahoma once had a desktop printer or multifunction copy machine for nearly every faculty and staff member on campus. In 2009, 1,313 desktop printers and 135 multifunction copy machines were being used by 1,500 faculty and staff members.

The idea of students substituting courses in a degree plan is not unheard of, but such requests must be carefully managed.

The classic registration scenario of bouncing students from their advisor to select classes, to the Business Office to check for holds, and finally to the Registrar’s Office to stand in line is so 20th century—but hard to escape.

As students “swirl” through higher education, taking classes at multiple institutions either consecutively or simultaneously, the need for institutions to quickly receive and process transcripts becomes more important.

At some point during the year, nearly every one of the 4,400 students at Ogeechee Technical College (Ga.) will have a reason to visit the college’s Student Affairs Center (SAC). This central administrative unit houses Admissions, Financial Aid, the Registrar, and Career Services.

Buying stationery supplies, scientific equipment, and office furniture hardly qualifies as capital expenditures. But shop for enough pens, beakers, and chairs, and the amounts add up.

Creating a one-stop student services center in 2005 at Wilkes University (Pa.) seemed like a good idea at the time. These popular organizational structures have typically been a cost-cutting measure introduced to allow educational institutions to do more with less.


What difference can a year make? When it comes to the mobile web in higher education, it seems that it’s all it took to switch gears and respond to the needs of an increasing mobile user population on campuses—and elsewhere.

The roughly 9 million students who rely on subsidized federal loans will see interest rates double from 3.4 percent to 6.8 percent on loans borrowed after July 1.

Here we are at a coffee shop in South Boston, commiserating over the latest higher education buzz. Boston, a place that hosts 50 colleges and universities, is the kind of college town that often drives national higher learning megatrends.

Campus Finance News

As the benefits of e-procurement become more widely known, institutions are moving to incorporate these systems into their operations. And why not?

Washington and Lee University (Va.) and Unimarket, an eProcurement and eSourcing solutions provider, have signed an agreement to implement the complete Unimarket solution from eSourcing through eProcurement and eInvoicing.

Mount Holyoke College (Mass.) announced that it will not raise tuition or room and board for the 2012-2013 academic year, holding prices at the 2011-2012 rate—and making next year the first since 1968 that Mount Holyoke has not experienced an increase in the cost of attendance.

A new analysis of U.S. Department of Education data by the National Association of Independent Colleges and Universities quantifies the reliance on federal student aid by students in every state and congressional district.

Time is running out for Congress to take action to stop a scheduled interest rate increase on Stafford loans this summer. In July, interest rates are set to double for almost 8 million students.

Until recently, many 403(b) employee retirement plans were viewed not as actual plans but as clusters of individual employee contracts with different vendors. Higher ed institutions were like middle men, with their role limited to passing through employee contributions to individual plans.

In Every Issue

Charged Up Carts

New research confirms what many in higher education have long suspected: Students who are the first in their families to attend college—first-generation college students—are at an unseen academic disadvantage in college.

Behind the News

On February 29, St. Catherine University (Minn.) students, alumnae, faculty, staff, and friends made their presence and appreciation for their school known in a big way. That Wednesday, designated Shout Out St.

Wading through compliance rules can be daunting for even the most seasoned administrator. The Higher Education Compliance Alliance, a new online resource, was launched on March 1 to help answer the most burning federal law and regulation questions.

A new facility to be shared by the University of Wyoming and Casper College, located at Casper, is part of an effort to increase the university’s presence at community colleges.

There is more to YouTube than videos of talking dogs. Its vast collection of educational videos includes those from University of California Television (UCTV). In March, order was brought to the chaos by the creation of channels offering original programming funded by YouTube.

During his nine-year tenure as senior vice president for advancement at Oklahoma Christian University, John deSteiguer contributed to reaching a record $110 million in donor giving.

Few students—traditional or nontraditional—complete their work within the 9-5 work day. Rather, libraries and dorm rooms are bustling late into the night with students burning the midnight oil.