According to Gartner’s 2018 CIO Agenda Survey, 59 percent of higher education CIOs believe that digital transformation will lead to significant business model change, yet many institutions face challenges when it comes to implementing digital strategies for growth. As student demographics and education delivery models change, institutions must actively pursue innovative ways to remain competitive.
While gathering various types of assessment data can be vital to help college and university leaders identify areas for improvement and to influence strategic decision-making, it can be challenging to make sense of this data, and to act accordingly. Benchmarking can address this challenge by providing a better understanding of the data, identifying which results are outstanding or concerning, and helping higher ed leaders to establish goals for their institution.
Campus mail centers have changed dramatically. Due to the rise of e-commerce, many campuses are overwhelmed with package deliveries, and campus mail centers are struggling to keep pace. This trend is forecast to continue for the foreseeable future, resulting in disgruntled students and wasted resources. Leading institutions have found solutions—innovative technology which enables campus mail centers to become efficient, flexible and responsive to this changing environment.
Delivering online learning has become crucial to satisfying the demands of nontraditional learners—who are quickly becoming considered “new traditional” learners. Meeting these evolving demands is a moving target for institutions, and as a result there are a variety of important considerations that are vital to building a program that succeeds both today and in the future.
Conducting meaningful conversations with stakeholders is vital to inform and validate the strategic direction of any institution. However, many traditional methods of gathering this input—such as surveys or town hall meetings—are flawed and can be misleading, often being disproportionately influenced by the loudest or most negative voices.
Every institution has access to data that can help to drive more effective decision making. The challenge is that often this data resides in silos around campus. By democratizing data access across the institution and building a data-focused campus culture, staff are empowered to make more effective data-driven decisions.
Administrators, faculty and staff at the State University of New York College at Old Westbury are committed to the success of every one of their nearly 5,000 students. So when the sprawling Long Island school started looking for a new campus card system a few years ago, all roads led to TouchNet OneCard VIP.
The demographics of today’s higher ed learners are shifting dramatically. Those once considered nontraditional learners—adults looking to change career paths, workers returning to school for certifications or students requiring flexible learning paths—have become the norm.
How must institutions respond to these changing demographics to meet the evolving demands of these “new traditional” students? How can institutions use technology and data to drive student success and support continuous improvement in this changing environment?
Predictive analytics can serve as the foundation of student success efforts. By drawing together data from disparate campus sources and systems, predictive analytics software can enable institutional leaders to predict the likelihood of student attrition, identify at-risk students, and match them with the right resources that can help them succeed.