You are here

Campus Communication

Here’s how students are engaging with chatbots at Winston-Salem State University and California State University, Northridge. 

Artificial intelligence—led by text-based chatbots—has infiltrated campus life, helping institutions improve communication, compliance and retention. Here’s insight into launching the technology.

Changing legislation is accompanied by growing interest in the convenience of voting on campus.

A ban lifted against Florida campus voting centers allows students, community members and others to mobilize toward the creation of these sites and reflects a push for student voting nationwide.

Creating an online community that mirrors a school’s physical campus is another way to retain online students.

This can be achieved by digitizing freshman orientation, mental health counseling, and career and résumé services.


Link to main story: College students learning online, but stepping on campus

11/1/2017

Community, faculty and student engagement are important components of college and university strategic and facility planning. But, many traditional methods of gauging opinion or gathering input—such as surveys or town hall meetings—are flawed and can be misleading, often being disproportionately influenced by the loudest or most negative voices.

8/10/2017

Some 75 percent of high school seniors say they visit a college campus without ever contacting the admissions department. Not all prospective students want or are able to take a guided tour of campus, but without an alternative, many students visit on their own, and are walking away with unanswered questions and no communication from the college or university.

Arizona university abandons obsolete phone system and upgrades to unified communications platform from Jive

Imagine being several years into a hardware-based, enterprise Voice over IP phone system installation and still in the first phase of the implementation process. That is exactly the troubling situation the University of Advancing Technology, located in Tempe, Arizona, found itself in spring 2015.

“The system was expensive, difficult to configure and had a clunky call manager user interface,” says Jason Pistillo, CEO. “It had lots of high-end features, but we never got to that level because we never got beyond the basics.”

Photo credit: Elvis-Obukowho Ufuoma

It was clear starting in 2013 that an aging, on-premise, analog phone system would not cut it anymore for Campbellsville University in Kentucky. The institution, which sits an hour and a half outside of Louisville and serves over 3,500 students, needed to ensure reliable phone service for all departments across a main campus and three remote sites.

Brescia University upgrades to Jive Communications hosted phone system for a better user experience

Frequent downtime. Lengthy change processes. Complicated pricing structure. These were just a few of the issues of Brescia University’s phone system in use prior to 2014.

Pages