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Bookstores

How can college retail leaders compete with e-commerce? It’s time to get back to basics. Here are five strategies for staying relevant.

Providers answer: What do you see as the biggest revenue-related challenge facing campus stores today?

Here’s the rundown for Colgate University, San Diego State University, Clayton State University, Columbus State Community College, Seward County Community College and California State University, Long Beach.

FedEx Office opened a location in the Danforth bookstore of Washington University in St. Louis more than a decade ago, offering services that were not found on campus before its opening.

WashU wanted to provide students and staff an easy way to get projects completed without the inconvenience of having to leave the university, so the relationship with FedEx Office was a natural fit.

12/7/2017

Faced with rising costs of higher education, many students are deciding not to purchase required course materials, therefore going through their semester without the tools they need to learn and succeed. Some 50 percent of students say avoiding or delaying these purchases negatively impacts their grades. As a result, more institutions are taking advantage of digital tools and platforms, which provide students and faculty with immersive, engaging content while providing required materials to all students on or before the first day of classes at a lower cost.

Robert A. Walton is CEO of the National Association of College Stores

In the pursuit of streamlined processes and reduced risk, a significant question is often overlooked: Do you want a store that reflects the personality and values of your campus or do you want a cookie-cutter corporate showroom, focused on selling products and making a profit?

Through eCampus.com Virtual Bookstores, an Illinois university  offers more affordable textbooks and sees increased merchandise sales

The campus bookstore traditionally was the one place students could purchase the right edition of texts for their courses—albeit at full cost. With the rise of online retailers came competition for the bookstore, as student access to more affordable textbook options grew exponentially.

New campus store by Nebraska Book Company  focuses on interactivity and convenience

Part of the University of San Diego’s forward-thinking mission is to ensure that all campus facilities are capable of serving not only today’s students, but tomorrow’s students as well. Over the past two and a half years, USD leaders have applied this philosophy to redesigning the campus bookstore.

“Course materials come from a wide range of locations now,” says Andre Mallie, executive director of auxiliary services for USD. “We need to react to those changes.”

Bill Dampier, President & Chief Operating Officer at MBS Direct

How is content changing in terms of diversity and affordability on campuses?
“Content” used to be more narrow in scope, and referred pretty much exclusively to print textbooks. Today content can mean a wide variety of products, from traditional texts to interactive software. Content can come in a print or digital form, and be sold new or used. There are also new, open-source models that can provide access to everyone in a class at a low cost or for free. The products themselves are changing, in addition to the types of content.

Greencastle, Indiana is home to a unique blend of industrial and commercial businesses as well as a top ranking private liberal arts college – DePauw University.

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