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University of Hawaii: Automating the Hawaiian Islands

By: 
UB Custom Publishing
The University of Hawaii won the first ever AMX Innovation Awards' People’s Choice Innovation Award
Honoree: 
University of Hawaii
The University of Hawaii's new IT Center allows staff to provide centralized assistance for the school's 10 campuses across six islands.
The University of Hawaii's new IT Center allows staff to provide centralized assistance for the school's 10 campuses across six islands.

The University of Hawaii’s Information Technology Center is a new state-of-the-art facility that expands UH IT Services’ capabilities to provide support of IT resources throughout UH’s 10-campus system across six islands from one centralized location. Hawaii’s geography, which includes high mountains and deep ocean channels between islands, has created this unique challenge.

The new facility allows for consolidation of ITS staff to provide a centralized help desk, operations and management center, and maintenance services statewide, as well as provides a multimedia facility that the university community could benefit from and utilize on a daily basis. AMX’s new Enova series digital media multi-format switchers not only solve many of the most pressing challenges, but have also paved a scalable path into the digital future. With an intuitive user interface, users enter a room and operate all of the multimedia technologies from a centralized wireless-enabled touch panel. TP Control allows ITS to provide a new level of support through remote management, monitoring and troubleshooting equipment, reducing travel costs to the many different campuses and centers across the island state.