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Human Resources

THE CONCEPT OF MENTORING in the workplace is certainly nothing new. Employees have been guiding other workers for centuries. But what's different today is how such programs have evolved at higher education institutions, helping employees succeed in all aspects of their career.

WHEN THE HR DEPART-ment at Western Michigan University wants to upgrade its software, the process is not as simple as placing an order with the IT department. Even if the cost is budgeted for, HR's request must be prioritized and weighed against those from other departments or administrators by a change control committee that meets monthly to review each and every IT change on campus.

We've all heard the news: The American workforce is in trouble.

Take a good look at your Human Resources department. What kind of grade does it deserve for helping your school achieve its key goals? At some schools, HR would barely pass, maybe even flunk.

With bigger budgets and higher profits, corporate America sometimes outshines higher education in areas such as compensation. But here's one area where they're on even turf: creatively rewarding and recognizing employees.