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Who would have thought that they'd be beating down the door to live in downtown Newark?" asks Steven Diner, provost of Rutgers University's Newark campus. "But they are."

If investor sentiment could be correlated to movie choices, As Good As It Gets would probably be the big hit among ordinary investors this year: a recovering stock market, climbing home values, low interest rates--what's not to like?

Customer Relationship Management, popularly referred to as CRM, is not something most people imagine as being an important part of how colleges and universities do business.