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What has been the biggest operational efficiency game changer in the last couple of years?

Driverless shuttle service debuted this fall at the University of Michigan’s North Campus.

Models of Excellence was created in response to higher ed leaders across the country recognizing that striving for institutional excellence requires taking a fresh look at student success.

We created Models of Excellence in 2015, as the definition of student success took on new meaning.

Women are underrepresented in technology leadership across all industries, making up just 19 percent of CIOs, according to a 2016 analysis by management consulting firm Korn Ferry.

Women are underrepresented in technology leadership across all industries, making up just 19 percent of CIOs, according to a 2016 analysis by management consulting firm Korn Ferry. In higher education, the picture’s slightly better, with women accounting for 22 percent of CIOs in 2017—but that’s down from 28 percent in 2016, according to the Center for Higher Education Chief Information Officer Studies. Here's a closer look at current and aspiring female CIOs in higher ed. 

Source: Center for Higher Education Chief Information Officer Studies, 2017

The National Center for Women and Information Technology created a comprehensive list of tips for writing job ads that reduce unconscious bias.

The “nontraditional” student represents perhaps the single biggest growth area for higher ed enrollment. But no single set of characteristics defines that student.

Active members of the military represent their own component of the nontraditional population.

What do you see as today’s biggest challenge in operating a campus mailroom? Is there anything colleges tend to do that makes the problem worse?

Not all campus mail centers are actually run by the institution.

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