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From early alert programs to degree paths, current student success initiatives often focus solely on academics. But many students leave without completing their degrees due to issues outside of academics. Any institution’s approach to student success must be inclusive of both academic and non-academic issues.

What are some of the trends Jenzabar is seeing in higher ed for 2018 and beyond?

What can institutions do to ensure active engagement from search committee members?

The key to an effective search committee is a high level of engagement, where the committee develops a clear sense of “ownership” of the search process, of the committee’s work and of achieving a successful outcome. Engagement and ownership flow naturally from an institution’s commitment to shared governance and a trust that the search committee will be regarded as a genuine partner throughout the process; they are encouraged at each step along the way.

Describe the importance of retiree health issues when designing health care benefits for retirees. What concerns are you focused on? 

The development of today’s students into tomorrow’s successful alumni ambassadors is an aspiration shared by institutions and students. To realize it, student borrowers must be empowered with the practical skills and knowledge that drive retention, completion and successful loan repayment.

This webcast outlined how an integrated, student-centric approach to default prevention can help you more effectively advance the mutual success of your school and your students.


Vice President, Student Success

The American Society for Engineering Education, the pre-eminent authority on the education of engineering professionals, knew that associations for other disciplines had great success with Liaison-powered Centralized Application Services (CAS). Nathan Kahl, ASEE’s managing director for communications and society advancement, thought it might be time to offer his member engineering schools the same benefits.

American College Health Association’s annual survey on student health shows that from 2010 to 2015 there was a rapid growth in illnesses that can lead to students completing a medical withdrawal. The decision to withdraw is not an easy one, as only a small fraction of schools provide 100 percent refunds for medical withdrawals.

 Gone are the precooked burgers and warmed-over chicken patties that once dotted the college dining hall landscape. 

“Today it’s all about freshness, healthy food cooked to order, and customization,” says Mike Purcell, president of CulinArt Group, which recently took over the dining options at a large public university in the northeast. “Students want to know where products come from and what’s in them.”

Just five years ago, the business office at James Madison University in Virginia was spending about $25 for every refund check it processed. Multiply that by the tens of thousands of students who received such checks each semester, including summers, and the cost quickly added up. 

Today, the school has all but eliminated paper checks in favor of BankMobile Refund Management, an electronic disbursement system that processes and disburses financial aid credit balances and other refunds. 

At Cleveland State Community College in Tennessee, all 3,500 credential-seeking students must see an academic adviser before registering for classes each semester. Until this past summer, students used paper sign-in sheets at the Advising Center, then stayed nearby until their name was called.