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Jenzabar GPS provides an end-to-end student lifecycle platform to boost success at Idaho university

When leaders at Brigham Young University-Idaho searched for a student success solution in 2012, they could not find an end-to-end system that encompassed every step of the student lifecycle. In 2013, BYU-Idaho partnered with Excelsoft, a technology solutions provider, to custom-design a comprehensive product for the institution’s 44,844 students.

“We had the manager from each of the relevant departments working directly to develop the solution,” said Amy LaBaugh, vice president of student life at BYU-Idaho.

Illinois institution uses Heartland OneCard to process dining and other financial transactions

The University of Illinois at Urbana-Champaign processes approximately 543,000 point-of-sale transactions per month in its dining halls and on-campus restaurants for its 45,000 students. Visitors use a mix of dining plans and credit cards to pay for their meals. In January 2016, University of Illinois at Urbana-Champaign implemented Heartland OneCard, now part of the TouchNet family of products. OneCard is an easy-to-manage POS system and dining solution that provides a robust API which enables integration with different systems across campus.

With the addition of the CASHNet Mobile Payments App, purchasing can be done anywhere, anytime at Gonzaga University

Gonzaga University is a private Jesuit institution with 7,400 students in Spokane, Washington. From club events to games, there is always something happening on campus.

However, until nine years ago there was no secure, hosted environment where students, staff, and visitors could purchase tickets to events with a credit or debit card.

“We also had students studying abroad who had the opportunity to do weekend trips, but there was no easy way for their parents to pay for trips from the U.S.,” says Linda Wilson, financial systems and services manager.

Institutions of all sizes are facing increased scrutiny of their student ID systems in light of recent security concerns. At the same time, budgets are tight for many colleges and universities, creating a number of common challenges when it comes to the business processes involved with issuing student IDs and maintaining an ID system.

Mark Henry, senior information technology professional in charge of innovative learning technologies, Industrial Engineering, Texas A&M University

Five years ago, Texas A&M Industrial and Systems Engineering students at the main campus in College Station, Texas, had one option for accessing course-required software to do their homework—a university computer lab. In the near future, thanks to Citrix XenDesktop and XenApp and the university’s BYOD initiative, engineering majors on the main campus, home to over 60,000 students, can access that software from any device.

For institutions to remain competitive, they must support a growing student population while providing responsive and top-quality student services. Linn-Benton Community College, which serves over 20,000 full-, part-time and non-credit students in Oregon, automated admissions processes to ensure that exceptional student experience begins from the first point of contact with the college, while improving efficiency and reducing costs.

University of Alabama’s Crimson Ride moves students and visitors around campus on game days and every day

The University of Alabama’s former president, Robert Witt, tasked the campus with both increasing enrollment and becoming more pedestrian-friendly in 2006. An extensive transportation system helped support both of those goals. Alabama partnered with First Transit, one of the largest private-sector providers of mobility solutions in North America, to implement an initial network of 17 buses. That fleet has grown to 51 buses in ten years.

Imagine using academic video to strengthen prerequisite skills, enhance curriculum content, ease anticipated student struggles, and push students further in their knowledge of course material. Brooke McCurdy has been teaching math for more than 14 years. When her classes morphed from a traditional in-person method to a flipped-classroom environment, she saw the success of her students soar as they became more engaged.

Over the next decade, higher education will experience a significant shift, as the millennial generation gives way to “Generation Z.” As a result of this multi-generational shift in student expectations, institutions will have to adapt how they do business across departments, from financial aid to the business office to student services. This will include using social media effectively to communicate with students and their families—particularly in the financial aid and business offices.

Given the current environment in higher ed, the pressure to contain costs and the need to justify expenses, it is more critical than ever that any technology investment not only meet the needs of staff, students and the institution, but also provide a clear return on investment. When it comes to the significant investment involved with implementing an ERP, there are strategies and approaches that any institution can take to reduce total cost of ownership, as well as realize ROI in the least amount of time possible.

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