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Many higher education institutions still rely on inefficient, disparate systems for tracking employee time and attendance. And with workers on campus in a wide variety of jobs, it can be challenging to manage professional, union, auxiliary and student workforces all at the same time. Some institutions are turning to automated time and attendance solutions to address these issues, but are unsure of how this change might affect their people, processes and organization. 

College and university leaders manage large datasets that are compiled across people, departments and systems. Producing quality performance reports, institutional effectiveness measures, and academic data can be a challenge in today’s environment. In addition to maintaining reliable and accurate data, higher ed leaders are continually asked to do more work, with more depth—but without additional resources. 

CIOs from five institutions spoke candidly at this roundtable discussion about managing campus technology, building a talented IT team and other common challenges during the TeamDynamix Client Summit, held in Chicago from May 15-17. 

The panel also discussed managing the increasing demand for education technology on campus, resource optimization and talent management, communicating the value of IT, and the importance of building a personal network and leveraging peer collaboration to succeed.

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The current generation of prospective business students expects more from potential institutions than students of the past did. Identifying the best-fit students, as well as engaging and recruiting them, is more challenging than ever before. This webcast explored the findings from Liaison’s research into how the most successful business schools overcome these challenges. Presenters outlined some best practices to integrate into a recruitment marketing strategy, and described the importance of understanding students’ needs and using the latest technology strategically.

The new generation of students and parents has a unique perspective on viewing and paying tuition bills, and a different set of expectations when it comes to the e-commerce options available at their college or university. Understanding and responding to these changing expectations is crucial, not only to remain competitive as an institution, but also to improve efficiency and reduce costs by taking advantage of current tools, technologies and strategies in billing and payments.

Steve Kramer, Vice President, ACI Worldwide

I know the pain Finance VPs in higher education experience. It seems like every day that someone comes to you saying “Our students need new technology. Can we squeeze it into the budget?” I own the P&L, so I get it.

In this webcast, an instructor from East Stroudsburg University (Penn.) described how she is using the Stratasys J750 3D Printer in coursework, through projects such as environmental designs, branding championship, medical problem-solving and more. She also discussed how full-color 3D printing can enable learning in art and design, presented some examples of student projects, and outlined some of the benefits of having a 3D printing lab on campus.

Like many institutions, Yale University first adopted academic video at a departmental level. This proved the potential of video as a study aid, but also created a number of challenges, including requiring administrators to maintain a complex web of disconnected media storage solutions, and forcing students to learn multiple systems for accessing their recorded lessons. As video became an increasingly relied-upon pedagogical tool for both online and on-campus learning, it was determined that the university should transition to a unified media platform. 

In 2006, Troy University, a four-year public institution in Alabama, was writing thousands of refund checks and financial aid disbursements every semester across multiple campuses in Montgomery, Dothan, Phenix City and online, servicing more than 17,000 students.

Higher education institutions are constantly looking for ways to boost retention rates, especially among students struggling to meet increasing costs. Accepting payments from international students can also be challenging—from dealing with security issues associated with carrying cash to reconciling international wire transfers that may omit the recipient’s name. A cashless attitude is becoming the norm with payment plans, 529 plans and wire transfers being offered as alternatives to cash, checks or credit cards.

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