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The IT team at Auburn University in Alabama purchases a large amount of computers and related technology to serve the 25,000 students and numerous faculty and staff that use the institution’s facilities and infrastructure. This is an expensive undertaking, especially considering it wasn’t until 2009 that Alabama law permitted the use of cooperatives for purchasing.

The Wharton School of the University of Pennsylvania is recognized globally for intellectual leadership and ongoing innovation across every major discipline of business education for its 5,000 students. Jon M. Huntsman Hall is Wharton’s newest and biggest building. A colloquium located on the eighth floor incorporates a video wall, but needed an upgrade after five years. The room can host as many as 150 people and is used most often as a social gathering space, as well as for hosting presentations, dinners and conferences.

How did plans to redesign the SAT® come about?

THE CHALLENGE
At Southeastern University, a persistent problem facing the mathematics department was many students were not able to purchase all required course materials by the first day of class. Many students had to wait until they had the money to purchase their textbooks. As a result, it was difficult for professors to start teaching and for students to begin learning. Some students would not acquire the correct materials until a few weeks into classes, at which point they were so far behind they would drop the class.

Like any large community college, Blinn College in Texas processes and tracks thousands of student bills each semester. With over 19,300 registered students spread over 4 campuses, Blinn takes in tens of millions of dollars in tuition payments every year. “With so many students, billing get complicated,” says Jeff Cermin, executive director of business services at Blinn. To improve the billing process, since 2002 Blinn has partnered with Nelnet Business Solutions to offer e-payment options to its students.

Baker College is the largest independent not-for-profit college in Michigan and one of the ten largest private colleges in the country, with over 28,000 students across nine campuses, multiple extension campuses and an online program, including its flagship campus in Flint. Managing institutional data and IT systems at such a large college could be challenging in even the best situation, but until 2013, the college was using a cumbersome system developed in-house, which made things even more difficult.

Gonzaga University is a private Jesuit institution with 7,400 students in Spokane, Washington. From club events to games played by its renowned men’s and women’s basketball teams, there is always something happening on campus. However, until eight years ago there was no secure, hosted environment where students, staff and visitors could purchase tickets to these events with a credit or debit card.

The Lake Erie College of Osteopathic Medicine (LECOM) has launched a proactive approach to three pressing issues facing students, and they’re ready to share their strategy. When one exceptional LECOM student was lost too soon due to a cancer diagnosis, administrators recognized that there was a set of needs their students have that were not being met.

Online education is an increasingly common strategy for growing enrollment, improving retention and expanding course offerings to students outside of the traditional on-campus setting. However, an important but often overlooked consideration of any online strategy needs to be the “customer experience” for online students, beginning at the potential-student stage and continuing post-graduation.

Committed to being a true partner to colleges and universities by supporting student success, Barnes & Noble College recently partnered with Why Millennials Matter to launch a national study on the state of student career preparation and student perceptions about careers after college. In this web seminar, originally broadcast on October 23, 2014, attendees learned the key findings from the survey related to the career preparation roadmap, the skills that today’s employers are looking for, and how schools can help their students build these skills needed for success.

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