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Colleges and universities are under intense pressure to meet enrollment goals, improve retention rates, and shorten time to completion. Predictive analytics can play a crucial role in these efforts by providing insights that guide strategic decision making, improve enrollment management and promote student success.

California institution system partners with  AT&T for large-scale network management

Over 16 years ago, the California State University system’s 23 campuses had independently managed networks. Each had autonomy over standards and used a hodgepodge of products.

Wisconsin college employs Third Coast Higher Education for Financial Aid assessment and improvement project

Times of transition are always a good opportunity for evaluating processes in a financial aid office. So when the director of financial aid at Beloit College in Wisconsin took a new position, leadership at the 1,350-student institution decided to examine that department’s business operations.

Colleges and universities are under pressure to provide more flexibility in their learning environments, and offer students and faculty multiple ways to access and deliver content. Video-enabled teaching and learning, taking advantage of cloud-based videoconferencing technology, offers institutions the capability to create innovative blended learning environments and enable collaboration across campus or from anywhere in the world.

Campus cards are a critical component of campus life, serving not only as a student’s identification, but also providing access to facilities, meals, disbursement funds, events and more, interconnecting the institution and the community. New technologies are continually expanding the capabilities of campus cards, including the physical form they take. Institutions have an ever-growing number of options for providing secure and convenient IDs to students, faculty, and staff.

Print marketing is often an opportunity for improvement for higher ed institutions, particularly print mailings.

Document management through Enterprise Content Management (ECM) holds tremendous potential for improving business operations—as well as information security and recordkeeping compliance—by streamlining processes and enabling colleges and universities to do more with less. Meanwhile, paper-heavy environments can lead to wasted time, reduced productivity, risk of data loss or theft and employee frustration.

Mark Schilmoeller, Chief Operating Officer, Nelnet Business Solutions

Since most partners promise “great customer service” to the colleges and universities they serve, the term has become something of a cliché. Why does level of service still need to be a top priority for institution leaders when selecting a provider?

Technology must support flexible classroom arrangements

Colleges and universities have been slowly but persistently transforming their traditional classroom spaces into rooms that facilitate active learning. How should classroom technology adapt to these changing spaces?

In the Creighton University (Neb.) business office, administrators were challenged with balancing the delivery of high-quality, hands-on customer service to students and families with the heavy workload that came with managing the university’s tuition payment options manually. Creighton administrators realized that employing a third-party tuition payment plan provider could resolve these challenges.