University of Hawaii System Selects OneCampus from rSmart to Simplify Access to Services on 10 Campuses
The University of Hawaii (UH) System has selected OneCampus from rSmart, an Internet2 NET+ offering, to provide more than 55,000 students and more than 8,000 faculty and staff streamlined access to campus services from any device. The lightweight, cloud-based technology will bring together systemwide and campus-specific resources, applications and services in one easy-to-search location.
With a diverse population and unique distribution of campuses, UH needed a way to to organize the hundreds of online services and applications offered by their ten campuses and numerous educational centers across six Hawaiian Islands. The mobile-friendly OneCampus platform will meet this challenge and provide administrators the ability to share responsibility and maintenance of the site without an increased burden on IT services.
“We recognized the need to retire our legacy portal and looked for alternative solutions that would meet the dynamic and changing needs of our community colleges and universities. OneCampus will provide our users a simple, intuitive, and mobile friendly way to navigate the services and applications they need to be successful on any UH campus,” said Hae Okimoto, Director of Academic Technologies, Information Technology Services.
Unlike traditional portals, OneCampus takes a fresh, new approach to organizing an institution’s web-based services regardless if they are hosted on campus or in the cloud. The OneCampus offering features a Google-like search, ratings/reviews to effectively analyze what services are being used and satisfaction levels, and dynamic categories such as “most popular” to promote service discovery. Institutions can also share task-specific announcements, such as an upcoming service outage or deadline, and assign tasks to one or more campuses within the system, making it easier for users to search for and access what is most relevant to them.
From an IT perspective, OneCampus sits on top of existing systems, directing users to disparate services through a centralized point without affecting the underlying business units or processes. As a result, its implementation as well as ongoing updates are fast and easy, and the responsibility of maintenance can be shared by all campus stakeholders.
“As we approach the retirement of our legacy portal, our team is conducting beta testing with various user groups and continuing to add tasks to OneCampus in advance of the full rollout. We have also looked to other early adopters for best practices on creating early buy-in and communicating the upcoming change effectively,” added Okimoto.
Internet2® is a member-owned advanced technology community founded by the nation’s leading higher education institutions in 1996. Internet2 provides a collaborative environment for U.S. research and education organizations to solve common technology challenges, and to develop innovative solutions in support of their educational, research and community service missions.
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For more than 15 years, rSmart has been changing the way higher education thinks about technology by delivering solutions that reduce costs, improve productivity, and simplify the user experience. The OneCampus product is a lightweight, mobile-friendly technology that makes finding campus services faster and easier than ever. rSmart is privately held and headquartered in Scottsdale, AZ.