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Articles: Operational Efficiencies

STACKS UPON STACKS—Cornell and Ithaca students not finding what they need in their home campus libraries can now visit the neighboring school for more options.

Sharing resources among campuses makes sense for more than economical reasons, as colleges are finding these opportunities can better serve busy students.

Like many other institutions, Cornell University participates in an interlibrary loan system for faculty, staff and students.

Borrow Direct ( went live in 1999 after founding institutions Columbia, Penn and Yale partnered with the Research Libraries Group to develop the program for “Ivy Plus” institutions.

Besides the three initial universities and Cornell, participants are Brown, Dartmouth, Harvard, University of Chicago, Johns Hopkins, MIT, Duke, Princeton and Stanford.

As chief of staff and vice president of strategy for Metropolitan State University of Denver, Catherine B. Lucas redefined the school’s brand in the higher education marketplace, spearheaded the legislative approval process to offer master’s degrees, and led the name-change transition from “college” to “university.”

We are in the business of teaching and learning. So why not expand our learning and explore our mistakes—and the lessons we absorb from them?

Over 100 schools have joined Great Lakes Educational Loan Services’ ScholarNet for Private Loans network this past year to connect with lenders.

Jonathan L. Kotlier is a partner and chair of the white collar defense practice group at Nutter legal firm in Boston. Joseph T. Toomey is an associate in Nutter’s litigation department.

The traditional university model of an in-house administrative investigation run by some combination of university administrators and professors is a disservice to both the accused and the university. It is arcane and inefficient.

Experts say the consolidation is a positive move for the state’s higher ed system. Wisconsin’s community colleges will be able to tap into the state system’s resources and services.( omersukrugoksu).

Under a new proposal by President Ray Cross, the University of Wisconsin would merge the state’s 13 two-year colleges into its system.

Some higher ed institutions are giving new technologies the ol’ college try in preparation for future financial challenges. Here’s a closer look at five compelling reasons to move beyond spreadsheets.

Date: October 13, 2017, during the annual reunion and homecoming weekend and to celebrate a new capital campaign 

Offices involved: Procurement Services partnered with the Institute Advancement Events Department and Presidential Events group, along with a cross-functional team representing groups from all over campus, including student activities, student life and public safety.


Event-related providers were asked: “What type of campus event could college administrators do a better job planning?”

“Open houses and campus tours are great opportunities to engage prospective students and parents, but many colleges and universities are not getting the full return. Offering students more immediate ways to learn about or sign up for events from their mobile devices is key to converting visitors into prospects. Promoting events online with registration in the same place will also lead to better results.”

Event management systems have given schools greater control over everything from booking spaces to ordering food, linens and equipment.

University of Maryland, Baltimore County

Cost cut

Refurbishing rather than replacing classroom tablet armchairs


Link to main story: Colleges tackle budget pruning

$370,000 on 1,000 chairs


Needed to replace after four decades of use had battered the chairs  

Nitty gritty

Thinking beyond painfully slashing big line items, higher ed leaders can realize significant savings in finding smaller cuts that, all together, add up to make a huge impact.

Source: “The Critical First Year: What New Chief Diversity Officers Need to Succeed,” Witt/Kieffer, 2017,

Nearly two-thirds of chief diversity officers (CDOs) at colleges report they are the first to hold that role at their school, according to a study.

Anne Rappa is senior vice president at Huntington T. Block insurance agency. She has more than 23 years experience in the fine art insurance field.

Creating a fine art insurance program can help protect your university’s treasures for generations—and getting started is easier than you may think. Consider these five steps.