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Articles: Student Services

Source: 2017 research from Kognito (surveys with nearly 15,000 faculty/staff and more than 51,000 undergrads  over 5 years),

New research shows that while faculty and students may recognize signs of psychological distress in others on campus, many feel unprepared to approach and help those in need.

Models of Excellence was created in response to higher ed leaders across the country recognizing that striving for institutional excellence requires taking a fresh look at student success.

We created Models of Excellence in 2015, as the definition of student success took on new meaning.

Top topics for a student financial responsibility agreement.

While the concept may seem unnecessary, a formal document—signed by each student—that states tuition payments are, in fact, expected is now required by a majority of colleges.

DREAMER PRIDE—A participant certificate awarded for the completion of Sacramento State’s Dreamer Ally training explains the meaning of its hummingbird logo. These birds are known for overcoming challenges, and  the circle represents a reminder that undocumented students are welcome.

With the specter of a federal crackdown on illegal immigration looming, higher ed institutions are finding ways to better serve undocumented students, and also protect their identities.

Three actions for school administrators to take when spotting fraud.

The growth of online education has brought a wave of what’s often referred to as Title IV fraud, in reference to the federal student aid program.

​Criminals who receive financial aid fraudulently basically steal money from bona fide students and institutions.

CONTINUOUS IMPROVEMENT—At  The University of Arizona, academic advisors know that every student matters when it comes to retention, not just because each individual’s success is important but also because they realize that retaining just a few extra students raises overall retention rates.

There’s no doubt that higher ed institutions have access to tons of student data these days, but what separates actionable insights from analytics overload?

What is the biggest roadblock to effective use of data analytics tools as they relate to student success?

Almost every college and university has a version of a testing center, whether it’s a cramped space with a few desks designed for students with special needs, or an elaborate setup with multiple computer rooms, private cubicles and dozens of seats.

Adults need more flexible higher ed programs that allow them to do college coursework remotely and at their own pace and at any time. ( Kali9)

A newly formed advocacy organization hopes to smooth the process for busy adults looking to attend college.

Keeping college students emotionally healthy comes down to the resources campuses are willing to provide. ( Solstock)

The growing demand for mental health treatment on campuses resulted in part from a national effort, mounted over the last decade or so, to eliminate stigmas and get more students to seek help when grappling with emotional distress.

“The last thing colleges want to do is put a former student in collections,” says Harrison Wadsworth, executive director of the Coalition of Higher Education Assistance Organizations. But when internal efforts to collect tuition don’t work, it’s important to have somewhere to turn for help.

First-year college students with executive function (EF) difficulties arrive on campus and can be overwhelmed by the independence.

Many second-year-experience programs work with only a few thousand dollars in their coffers. Leaders of these initiatives forge partnerships with other departments to curb spending and help students pick majors, choose the right study abroad program or connect with faculty through advising and social events.

Researchers believe more universities need to join the growing number of schools focusing resources on sophomores.