You are here

Articles: Student Services

Scott A. Bass is the provost at American University in Washington, D.C.

How many databases does your campus administer in the broad area of student support? American University uses more than 36 databases for different student-related administrative and learning management functions—yet, there is little to no integration.

Technology can be a powerful resource for behavioral health care. It grants a level of comfort and anonymity to those who have questions or concerns about their mental health, making it easier to reach people who otherwise might not seek help.

Students who arrive at college with a declared major don’t necessarily graduate in a timely manner, and taking the time to explore different academic routes doesn’t always add time to a student’s college career, according to recent research from EAB.

To help new students make the most educated choice, Georgia State University analyzes student performance to guide them in choosing a major that fits for their academic strengths and financial situation.

Breaking the poverty cycle: Marcy Stidum not only created an apartment for homeless students, but she also helps them with financial planning and job searches.

By the end of August, two students had already lived in an emergency-housing apartment dedicated to the homeless at Kennesaw State University outside Atlanta. And the unit, one of the first of its kind in the country, had opened only two weeks earlier.

College boost: Students in Housatonic Community College’s Family Economic Security Program attend retreats to learn career skills such as public speaking and networking.

An act as simple as handing out bottled water and granola bars before a long evening class can change the course of a college career—especially when the student on the receiving end is a single mother who has just rushed over to campus after a full day at work.

The Consumer Financial ProtectionBureau’s forthcoming “Payback Playbook” intends to simplify the student loan repayment process by presenting clear, customized repayment options.

In April, the agency offered a sneak peek. The initiative will provide borrowers with simple repayment plan options any time they log into their student loan account. The Playbook summary will also be included with their monthly loan bills or in regular emails from their student loan servicers.

Just 30 percent of financial aid professionals reported using social media to provide financial literacy content to students.

Financial aid offices that invest time on the major platforms say social media lightens the workload. On a higher level, social networks represent another way to provide students with financial literacy education that can advance institutional goals, including better retention and lower cohort default rates.

Jennifer Wick is vice president of Scannell & Kurz higher education enrollment consultants, a Ruffalo Cody company.

The shift to the use of families’ Prior-Prior Year (PPY) financial data on the FAFSA has come to pass. This shift has far-reaching implications not only for timing of financial aid awards, but also in other aspects of enrollment, such as marketing, recruitment and institutional budgeting.

The Red Folder, created by the University of California, is being adapted statewide as a resource for guidance on distressed student interaction.

Recent studies suggest that up to one-third of college students suffer mental health problems. California’s colleges and universities have made strides in providing mental health care to students—when higher ed as a whole has struggled to keep up with a growing demand for services.

Most colleges and universities will continue to face financial hurdles, and although there is much crossover, certain issues will be more or less of a concern based on the size of the university and its student population. One thing is true across the board: Student expectations are changing.

Effective student success initiatives begin long before that first day of classes and often continue beyond graduation. The colleges and universities highlighted in the third round of UB’s national Models of Excellence awards program demonstrate a commitment to that holistic experience.

Participants in Austin Peay State University’s Full Spectrum Learning spend an hour per week covering the transition to college, social and independence skills, and academic success strategies.

Programs for students on the autism spectrum are no longer a unique campus concept, but Austin Peay State University’s Full Spectrum Learning (FSL) initiative stands out from the crowd.

Input in shaping FSL comes from all groups involved—especially students with autism who participate in the program and their upperclassmen mentors. In addition, the effort is housed in the Tennessee university’s education department rather than in the disabilities services office.

Orientation and engagement activities introduced by Iowa Lakes Community College administrators have driven down the student loan default rate. President Valerie Newhouse says the two trends are intertwined.

Community college students who take out the smallest loans default at the highest rates, and many borrowers who get into trouble make no effort to fix their problems.

Those are two findings in a new report, “A Closer Look at the Trillion,” which calls for institutional and federal policy changes to help students and community colleges better manage debt.

Brian E. Cartier is CEO of the National Association of College Stores, based in Oberlin, Ohio.

With student debt in the trillions and other economic concerns looming over families, college stores often bear the brunt of public anger over course material costs. But stores are working harder than ever to provide students with affordable options that will help them learn, succeed and get that coveted degree.

Fulfilling a connection need: Troy University’s Trojan Cafe (left) has had more than 19,000 users in the past year, and Northern Virginia Community College’s virtual student union (right), still in expansion mode, has had about 500 users so far.

For all the advantages of online learning—flexibility, personalization and affordability among them—there can be downsides for some students. Online students may feel isolated and disconnected from their peers and from their college or university—and risk losing the engagement so crucial to student success.

Pages