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Articles: Administration & Management

What aspects of customer service do campus card offices seem to do best with—and in what areas do they struggle the most? 

Down to business: Students will get a chance to work with foreign entrepreneurs through a new program that will invite startups to launch on CUNY campuses.

A new incubator program at the City University of New York that offers foreign entrepreneurs a path to U.S. citizenship will also provide students with a potential front-row seat to the next wave of business innovations.

Eight years ago administrators laying plans for Guttman Community College in New York City set a goal: The school would make getting students to graduation a primary mission. The approach is now proliferating across the community college sector.

Bill Muse is vice president of administration and finance at Schreiner University in Texas.

Effective collaboration between administration, academic officers and faculty is crucial for effective leadership. Enrollment levels, academic freedom, financial viability and student success could all be affected if these individuals don’t team up to develop an effective strategy.

Health insurance, along with everything from faculty recruitment to information technology, is one of the emerging areas of shared services that regional consortia are now tackling. Their success in saving money and improving efficiencies has fueled a wave of new collaborations.

Colleges or universities looking to join a higher education consortium have two major options: alliances that are regionally based or those focused on a common goal.

Schools that choose to participate in a regional consortium have the advantage of being able to easily meet with other members to discuss common issues.

Jo Allen is president of Meredith College in Raleigh, North Carolina.

The role of women’s colleges—far beyond their origins in offering access to college degrees—is to help women flourish. Some women’s colleges have focused on women’s leadership; some on career preparation in STEM and other areas where women have been under-represented; and still others on health care, education and areas where women excel.

Accommodations in action: Administrators from several Bentley University departments worked together to help ensure Deyven Ferreras—who entered college with a mechanical device for his weakened heart—could safely and successfully pursue a postsecondary education.

Increasingly, colleges and universities enroll students with a wide array of physical and mental health conditions. Legal guidelines that put the onus on students to request accommodations—plus the departmentalization of services—can make it difficult to come up with a coordinated plan for a student.

The success of the studio concept does not just resonate for a graduate student audience, but can and should be articulated for undergraduates as well. If MBAs must work collaboratively, digitally and dynamically, so should undergraduate students.

More than half of students go to colleges within 50 miles of their homes.

The twin goals of affordability and diversity dominate the nation’s push to expand access to higher ed, but another critical factor—geography—is drawing more attention for the role it plays in where students go to college.

Anant Agarwal, a professor of electrical engineering and computer science at the Massachusetts Institute of Technology, pioneered the MOOCs movement.

Anant Agarwal won the annual Harold W. McGraw Prize in Education, for pioneering the MOOCs movement.

A professor of electrical engineering and computer science at the Massachusetts Institute of Technology, Agarwal is one of the founders and current CEO of edX. The partnership between MIT and Harvard University now includes 70 universities and institutions around the world and serves more than 5 million learners. Agarwal is currently focused on bringing edX course materials to high school classrooms.

As the 2016 Presidential campaign heats up this summer and the nation looks inward, candidates need to come up to speed in addressing a chronic water crisis in Flint, Michigan and across America. For good reason, this water resource catastrophe has captured the attention of national media and turned Flint into the posterchild for rebuilding the sustainable urban and industrial ecosystem.

Making heads or tails of the many factors influencing student outcomes—while necessary—is daunting and difficult.

For one university, a single wagging tail is making a dent in several barriers to student success. Resident comfort dog Zoey gives some emotional relief to students living away from their family and pets.

Bryon L. Grigsby is president of Moravian College, a private liberal arts college in Bethlehem, Pennsylvania.

Vocation: It’s a word with deep and important significance. Liberal Arts: This is an ideal of education with an equally deep set of meanings. Liberal arts colleges already do a great job developing a diverse group of socially responsible, critical thinkers, but they must start guiding students to their true vocations. 

Jon McGee, vice president for planning and public affairs at the College of Saint Benedict and Saint John’s University, says many colleges and universities are too focused on the present to prepare for the changes ahead.

In his book, Breakpoint: The Changing Marketplace for Higher Education, Jon McGee says higher education is in the midst of an extraordinary transitional period that has significant implications for how colleges understand their mission, their market and their management.

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