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Welcome to the first Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

In this edition, learn how Pennsylvania College of Technology worked with a third-party vendor partner, a rarity for an institution that prides itself on homegrown solutions, to electronically distribute refund payments to students. Also in this issue, you’ll find answers to many of the questions we get about the OneAccount?Higher One’s no monthly fee, no minimum balance, FDIC-insured checking account.

Now in our ninth year, Higher One has emerged as a leader in helping colleges and universities become more efficient and improve student services. More than 265 institutions across the country have embraced our efficient, convenient, and easy-to-use solutions for handling financial disbursements. These include student refunds, on-campus and community purchases, payroll and employee expenses, and the collection of payments from students, parents, and sponsors.

As always, Higher One strives to provide you with the best service possible. Please contact us with any questions you have concerning our services, or visit our Web site at to learn more about how our services can benefi t your campus.

We look forward to hearing from you!

CEO, Higher One