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Efficiency Greats

NACUBO Models of Efficiency awards dinner 2012
University Business, September 2012

One of the ways we spread the word about our Models of Efficiency program stories—and honor the campus administrative departments who have recently gotten recognized for their efforts—is in person at the NACUBO Annual Meeting in July. This year’s conference was held in National Harbor, Md., and the Models of Efficiency awards dinner, hosted by program sponsor Higher One, took place at the Westin Washington National Harbor hotel’s Sauciety American Grill. As the sun set over the Potomac River, attendees had the opportunity to network with others who have been honored for saving resources such as time and money while providing better service to their campus constituents.

Miles Lasater, chief operations officer and cofounder of Higher One, and Matt Kinnaman, group publisher of University Business, shared how each of the Models of Efficiency honorees who had representatives in attendance faced a particular challenge and then solved it through the use of technology and/or enhanced business processes. The impressive numbers behind these efficiencies included a total of nearly $1.7 million in bursar’s office handling costs saved at one institution. The cost of a daily check run process decreased by 80 percent at another institution. From faculty course agreements processes to enterprise asset management systems, the Models of Efficiency award dinner attendees’ accomplishments prove that, in higher education, with a little bit of innovation, anything is possible.

Has your campus administrative department found a better way to provide service while improving quality and saving resources? Go to and tell us your story. Entries for 2013 are being accepted now.

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