The growing challenges of affordability and retention are often compounded by outdated tuition payment policies, which don’t reflect the difficulties families face in managing tuition bills and financial aid awards. Join this web seminar to hear a case study from Kellogg Community College and learn about an innovative program from Nelnet Business Solutions called Pending Aid, which helps administrators take control of the payment process while students await financial aid.
Topics to be discussed include:
• Examples of sustainable tuition policies that address affordability and contribute to retention
• Best practices in tuition payment plans, including customer service components
• The need to educate students about the importance of paying on time
• The role of Nelnet’s Pending Aid program, which allows a student to arrange payment terms before classes begin and while awaiting financial aid
Rick Scott, Chief Financial Officer, Kellogg Community College, Michigan
John Edwards, Regional Vice President, Nelnet Business Solutions
Who will benefit:
Senior finance, business and accounting officers. Anyone may attend.