UB On-Demand Web Seminars for Higher Education managers

Free to UB Online Members

University Business Magazine regularly produces one-hour web seminars on topics of special interest to higher education leaders. Moderated by UB’s Editor Tim Goral, each web seminar features presentations by higher education leaders and experts giving Powerpoint presentations, and engaging in a Q&A session.

University Business Online members can view and listen to the archives of recent UB web seminars "on-demand" and free of charge. Click here to view and register for upcoming UB web seminars.

Recent University Business Web Seminars available on-demand:

Social Networking for Higher Ed

On today's campus, the use of social networking sites is pervasive, and not just among students, but among faculty and staff as well. What's driving this phenomenon, and what does it mean for higher education? This Webcast look at trends in social networking and how your institution can leverage the online world to enhance communications, collaboration, recruiting, and retention. The presenters will discuss the policies that leaders in higher education should consider to address privacy concerns and protect their institutions. Join J.D. Solomon, Web seminar editor for University Business, and a panel of experts in social networking as they discuss: * What students, faculty, and staff are doing on sites such as Facebook and Twitter that can impact your institution * How social networking can be used for communication and collaboration among students and faculty * How colleges and universities use social networking sites for recruiting and retention * Whether it is prudent, or even feasible, to set polices governing the use of social networking sites by students, faculty, and staff * How schools address competing issues, such as privacy vs. publicity and free speech vs. slander Presentations by: Dr. Catherine Snoddy - Assistant Director, Huntington Junior College, West Virginia; Karli Grant - Campus Management Corp
Original webcast: 2/2/2010. Sponsored by Campus Management
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Unlock the potential of Web collaboration and e-learning

Online collaboration and e-learning are transforming higher education. Discover how the Minnesota State Colleges and Universities System is using WebEx to improve the learning environment and connect students, faculty and staff in new ways. MNSCU is the fifth-largest system in the country, serving almost 400,000 students at 25 two-year colleges, seven universities, and 54 campuses in 47 communities. Join Web Seminar Editor J.D. Solomon and experts from MNSCU to learn about best practices with WebEx that can help you: * Reduce expenses while continuing to deliver high-quality educational services * Enable flexible access to education to meet the needs of a diverse student population * Be “green” and reduce their carbon footprint * Facilitate staff training, especially over large distances * Provide efficient technical support for students, staff and faculty * Streamline state-wide operations Presentations by: Karen Bergmeier, ITS Project Leader and WebEx Liaison, Minnesota State Colleges and Universities System; Penny Dickhudt, System Director, Minnesota Satellite and Technology, Minnesota State Colleges and Universities System; Bob Lee, Education Solutions Manager, Cisco
Original webcast: 1/21/2010. Sponsored by Cisco
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Digital Viewbooks, Alumni Magazines and More: Bringing Your Print Materials Online

In the past few years, higher education marketing professionals have increasingly been turning to new digital publishing technology as a way to reach their audiences. Digital publishing reaches more people than print at a fraction of the cost, while allowing the inclusion of video and other multi-media. The end result is a dynamic product with cutting edge analytics than can be shared across all forms of social media. Join Web Seminar Editor J.D. Solomon and a panel of higher education professionals using digital publishing for a discussion of topics such as: •How digital viewbooks and alumni magazines differ from Web-based versions •What makes digital publishing different from print and websites •How to best promote your latest projects to the Facebook crowd •How digital publishing provides metrics impossible to find in print There is no fee to attend thanks to sponsorship by Nxtbook Media. Presentations by: Peter Field - Director of Business Development, RE:CREATIVE Sherri Miles - Director of Communications, Suffolk University
Original webcast: 1/14/2010. Sponsored by NxtBook Media
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How to Protect Your School's Online Reputation

College students are using social media to communicate with friends, classmates, faculty, and family. While Facebook, MySpace, Twitter and others provide opportunities for free expression and social interaction, the informal and candid format often lends itself to students posting information about a school's party atmosphere, best and worst professors and, sometimes, less-than-flattering reviews of an institution. This Webinar provides an opportunity to learn what is happening online and how you can monitor and influence your cyberspace reputation. Join Webinar Editor J.D. Solomon and a panel of experts in social media reputation management for a discussion of topics such as: •What applications are students using and how •How social media can influence your institution’s reputation – the positives and negatives •Proactive steps to positively influence your online reputation There is no fee to attend thanks to sponsorship by Campus Management. Presentations by: Karli Grant - Campus Management Corp, Fritz McDonald - Stamats Communications
Original webcast: 1/5/2010. Sponsored by Campus Management
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Green IT: Saving Money, Saving the Environment

Technology drives higher education, but unfortunately it's also a tremendous drain on the environment. It doesn't have to be that way. Innovative programs from Alcatel Lucent and Bell Labs are at the forefront of eco-sustainability efforts, finding ways to save money while saving the environment. Learn about equipment buy-back and "e-cycling" programs that put technology in user hands and keep harmful toxins out of the landfill. Hear about a data center cooling system that recycles waste heat for electricity-and produced a return on investment in just three months. Join a panel of experts to hear about these and other success stories, and get eco-friendly ideas that can be applied to any institution. Presentations by: Arne Saustrup, Director of Network Infrastructure, Alamo Colleges; Rich Goode, Director of Sustainability, Bell Labs
Original webcast: 12/15/2009. Sponsored by Alcatel-Lucent
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Improving Subject Matter Mastery through Lecture Capture

Pensacola Junior College presents research on impact of Lecture Capture University and college students, and especially ESL students, often struggle with challenging subject matter, heavy course loads or the pace of instruction. Find out how a campus-wide lecture capture system has helped improve student achievement and reduce attrition at Pensacola Junior College in Florida (PJC). Listen to Marcia Williams, Provost of PJ's Warrington Campus and Marie Hattabaugh, R.T., Radiography Program at PJC as they present research documenting the benefits of lecture capture for ESL students. Topics discussed will include how Pensacola's lecture capture system can: •Help students who struggle with subject matter, course load or the pace of instruction •Increase retention and course completion rates •Enable instructors to easily record classes without changing their teaching behaviors Presentations by: Marcia Williams, Provost, Pensacola Junior College, Warrington Campus; Marie Hattabaugh, R.T., Radiography Program, Pensacola Junior College
Original webcast: 12/9/2009. Sponsored by Tegrity
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Removing Roadblocks to Lecture Capture

Many colleges and universities want to offer lecture capture capabilities for faculty and students, but budget constraints often relegate such desires to the "maybe next year" pile. This Web seminar looks at an affordable, easy-to-use approach to lecture capture that lets any institution start small and grow. It is easily scalable to accommodate a growing group of users without impacting budgets. Join Web Seminar Editor J.D. Solomon and a panel of lecture capture experts and practitioners for a discussion of topics such as: •How institutions can afford to bring lecture capture technology to the entire organization. •How recorded lectures can be used both before and after class to engage students in the subject matter. •How lecture capture technology can serve non-traditional students. •How instructors can incorporate easy-to-use lecture capture systems into their routines for lecture preparation and delivery. Presentations by: Alan Greenberg, Senior Analyst & Partner, Wainhouse Research, LLC; Joshua Kim, Ph.D., Academic Computing, Dartmouth
Original webcast: 11/17/2009. Sponsored by TechSmith
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Cyber-Security: How to protect your students, staff and network

Sinister forces may roam the net, but your network can be protected. This web seminar will address key security issues, including privacy safeguards, content filtering, network access control and virus protection. Join University Business Editor Tim Goral and a panel of network security experts for a discussion of topics such as: * Email and web security – Find out how to combat spam, viruses, phishing, spyware and other web-based threats with high-performance email and web security systems. * Firewall security – Discover how to keep the bad guys out and let the good guys in with the best in firewall security delivered on high-performance appliances and integrated network security devices. * Endpoint protection – Learn how to prevent attacks and enable secure connections using network access control, IPS and posture assessment services delivered to endpoints across the network. * Threat management – Defend against threats with greater precision using a threat management solution that configures best-in-breed services. Presentations by:
Original webcast: 10/22/2009. Sponsored by Cisco
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What you need to know about stimulus fund grants

The federal stimulus package can help colleges and universities expand technology to offer more and better services for students and constituents. The good news is that there is money still available, money that can help your institution grow and prosper. Areas that qualify for stimulus funding include green initiatives and infrastructure enhancements, including technology improvements like ERP implementations, virtualization, cloud computing and more. In this web seminar you'll learn how to plan a grant request and what information is needed. You'll also hear from institutions that have "been there and done that" for successful grant approvals. Presentations by:
Original webcast: 10/13/2009. Sponsored by GovConnection
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Streamlining Student Services

Of all the business areas in a college or university, student services just might be the most complex, catering to the individual needs of hundreds or thousands of students. But technology advances have helped streamline student services to deliver time and cost effective alternatives to such processes as fee payment, refund disbursement, compliance matters and more. Learn how in this one-hour web seminar, with representatives from universities that are working smarter and simpler. Presentations by:
Original webcast: 10/8/2009. Sponsored by HigherOne
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Getting More for Less: Campus Security Technologies for Day-to-Day Operations and Emergency Preparedness

Adopting, implementing and practicing emergency preparedness plans is an important part of creating a safer campus. Our discussion during this webinar will help participants evaluate safety risks, develop emergency preparedness strategies and learn how to evaluate and apply the latest in video surveillance and access control technologies – for use in emergencies and everyday. The areas this presentation will focus on include: •Building awareness of risks and how to begin applying preparation measures. •Understanding who to involve in an emergency preparedness strategy. •Learning about some of the latest advances in video surveillance, access control and alert notification along with how to apply these technologies to crisis situations as well as routine uses. •Explain how to evaluate security solutions in order to get the most out of technology purchases. •Real-world examples of solution implementations. •Explore funding options for obtaining security technologies and implementing safety plans The speakers will review ways electronic solutions and communications can work in tandem to help keep staff, the public, law enforcement, and others informed before, during, and after an emergency. This webinar is ideal for individuals tasked with assessing risks, implementing crisis communication plans and evaluating security technologies. There is no fee to attend thanks to sponsorship by ADT. Presentations by:
Original webcast: 9/15/2009. Sponsored by ADT
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Going Green: What does it really mean?

"Going Green" — It's all about preserving resources, setting the proper example for students and, of course, saving money. Today, "going green" permeates education, from decisions about construction materials and furniture to computers and cleansers. In this web seminar we'll take a close look at sustainability, including trends, costs, hype and promise. Join Web Seminar Editor J.D. Solomon and a panel of experts for answers to questions like these: •Do green initiatives have to suffer in times of budget cuts? •How can the federal stimulus package support green initiatives? •How should you incorporate sustainability in renovations? •What are the latest trends in LEED-certification? •How should schools be rated on sustainability? Plus: A roundup of green products from Products Editor Kurt Dyrli. Presentations by:
Original webcast: 8/6/2009. Sponsored by Lutron
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Putting the Stimulus Package to Work for You

Colleges and universities stand to reap the benefits of tens of billions of dollars in federal stimulus funding under the American Recovery and Reinvestment Act of 2009. The legislation will impact everything from student aid and research funding to technology investments and projects planning. It represents an unprecedented partnership between higher education and the federal government to help kick-start our economy and get it back on track. But, as they say, there's no such thing as a free lunch. Funding requests must fulfill requirements, provide conditions, and often meet strict timelines. Join a panel of experts to learn how colleges and universities can access stimulus funds that will help them invest in the technology and infrastructure improvements that will help reshape higher education after the economic crisis. Presentations by: .
Original webcast: 8/4/2009. Sponsored by GovConnection
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Expanding the Classroom with Online Learning

View this live webcast to discover how WebEx can help you engage online learners with lively, interactive instruction. Share presentations and stream media modules or live video. Set up hands-on labs so students can practice and review before, during, or after your class. Track performance with robust testing, grading, and polling tools. Then create an archive of your online class for self-paced study on demand. Join University Business Editor Tim Goral and a panel of online learning practitioners to find out how WebEx can: •Extend learning beyond the four walls of the classroom to serve the growing population of non-traditional students. •Create an online learning experience that mirrors the classroom experience. •Foster remote collaboration among students and faculty across different buildings or campuses. There is no fee to attend thanks to sponsorship by Cisco Systems. Recommended for: Presidents, provosts, vice presidents, academic deans, department chairs, MIS managers and other stakeholders who are involved with online learning initiatives. During the web seminar, attendees may submit questions to the speakers via chat mode for discussion during the Q&A period following the presentations. Following the live webcast, registrants can access a rich media recording of the webcast. Space is limited. Please register today, and briefly test your computer to ensure optimum web seminar video and audio. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator Dominic Lau, Director, Instructional Operations, University of Southern California David Good, Senior Marketing Manager, Cisco WebEx
Original webcast: 7/16/2009. Sponsored by Cisco
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Bright Green Campus: Saving money and energy with intelligent building systems

Building operational costs are one of the largest expenses in university budgets. Managing separate systems for HVAC, fire and safety, lighting, voice, video, and data leads to high installation, integration, and ongoing maintenance costs. Learn how your institution can streamline operations and save time, money and energy by delivering all building services over a single, converged, centrally managed IP-based network. Presentations by:
Original webcast: 5/28/2009. Sponsored by Cisco
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Defining and Measuring Green Computing

Take advantage of a unique chance to see green practices in action on campus. Register to attend a free webinar, brought to you by the HP InformEd program and led by an executive at Lone Star College. Gain firsthand experience from Lone Star College that you can apply to your green computing initiatives. In the summer of 2008 the Lone Star College began phase one of a carefully documented green computing initiative across 13 locations. In this web seminar, you’ll get a unique snapshot of their process and learnings. Working with HP and other partners, they have been able to design and measure their success. Learn about Lone Star’s approach, the measures it used to validate that commitment, and where the institution is going for its second phase. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Link Alander, Executive Director, Campus Technology Services, Lone Star College Systems
Original webcast: 5/20/2009. Sponsored by HP
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Engage and Inspire Them: How to Harness Lecture-Capture Technology to Improve Student Retention, Satisfaction and Grades

Many of today’s students juggle the demands of work, family, and study. Economic conditions, time, and geographical limitations impede their ability to access education and complete their selected programs. “Lecture capture” technology has proven to be an invaluable resource for bridging this gap. But can a lecture capture system really improve student retention, satisfaction and grades? Can it impact student engagement and increase participation in the classroom? Does the ability to review lectures multiple times, in part or in whole, from any location at anytime, using a browser, iPod or cell phone truly enhance students’ ability to learn and grasp concepts? Join us as students from colleges and universities from across the country share first-hand experience with Tegrity, the only class-capture solution delivered as a web service for higher education. Hear for yourself how it’s revolutionizing the student learning experience. Simple recordings of classes aren’t enough. Students want more, such as the ability to search across recordings from an entire course, to pinpoint specific moments in a lecture by simply typing in any word or phrase that was presented during a class, or to review lectures with their preferred platform from anywhere, anytime. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Marylee Shumaker, a student at the University of Alabama; Anthony Vining, a student at Columbia Basin College; Wanetta (Bobby) S. Ghisiawan-Whittaker, MBA / 1st year , Hodges University
Original webcast: 5/13/2009. Sponsored by Tegrity
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Uniting the System: New Approaches to the Multi-Campus, Multi-Enrollment Enterprise

In search of enrollment growth, better student services and greater efficiencies, large public universities and private institutions are confronting the fundamental limitations inherent in their administrative and academic software systems. The age of traditional terms and classroom instruction on a single campus has ended. Twenty-first century education calls for new ways to handle delivery and reporting that involves multiple catalogs, students enrolled at multiple flexible locations, not to mention emerging policies that promise consistent service levels and access to students—whether they are living and learning on or off-campus. Hear how leaders in multi-campus educational delivery are leveraging new thinking and new technologies to unite and virtualize their sites, catalogs, and resources to open new avenues and meet students on their terms. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Brian Finnegan, Ph.D., Executive Director, Innovation Support
Original webcast: 4/30/2009. Sponsored by Campus Management
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Creating an Effective Digital Signage Solution

Today’s college campus is a whirlwind of activity, and getting students’ attention isn’t easy. Digital signage enhances any area on campus where large groups of people pass by or congregate. Whether it’s an emergency alert, a sale in the bookstore, or a concert on campus, a digital sign can deliver the message quickly and effectively. Messages can be easily changed to create a multimedia presentation that can grab attention much easier than paper posters and bulletin boards crammed with out-dated paper flyers. Join Keith Yanke, Director of Product Marketing at NEC Display Solutions, and Mike Zmuda, Director of Business Development at NEC Display Solutions, for an overview of signage solutions within higher ed and answers to your questions about the components that are part of that solution. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Keith Yanke, Director of Product Marketing, NEC Display Solutions; Mike Zmuda, Director of Business Development, NEC Display Solutions
Original webcast: 3/17/2009. Sponsored by NEC Display
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Insurance Billing in Campus Health Centers

Campus health centers are supported in part by tuition-based fees that often include free office visits. However, most health centers don’t accept private health insurance. Therefore, two shortcomings exist. First, campuses are foregoing significant revenue by not billing insurance companies for those office visits. Second, those campuses with fee for service for ancillary services such as lab tests or x-rays become out-of-pocket expenses for students. And students rarely receive reimbursement from their insurance companies, because campus health centers are “out-of-network” providers. Now some institutions are changing their infrastructure to accept all insurance. The benefits include incremental revenue from billable office visits and greater convenience for students and parents who can use their own insurance for the ancillary services--without raising tuition and fees. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Bryan Liang, executive director of the Institute of Health Law Studies at California Western School of Law in San Diego; Paul Ferguson, director of Health Services at Georgia Southern University
Original webcast: 3/12/2009. Sponsored by Highland Campus Health Group
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Critical Questions for Selecting a CRM: How to Grow Enrollment on a Shrinking Budget

With their budgets and resources under continual strain, colleges and universities need help in finding-and keeping-their students, while reducing paper and postage and enhancing a personalized approach to each student. Leaders in admissions and enrollment are turning to CRM (constituent relationship management) software to attract, enroll, and retain more students in an increasingly competitive landscape--and challenging economy. Join a panel of enrollment specialists from around the country to talk about the advantages of CRM in the current economic picture. They'll discuss how and why they chose CRM, and the benefits they expect. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Chris J. Foley, Director of Undergraduate Admissions, Indiana University-Purdue University Indianapolis; Kevin Campbell, Strategic Analyst, Abilene Christian University; Dave Wilson, Chief Technology Officer, Western Governors University
Original webcast: 2/18/2009. Sponsored by Campus Management
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Streamlining Financial Services: Doing More with Less

In these days of tight budgets and increased student enrollments, streamlining back office financial operations can save time, money and manpower. Join Casey McGuane, SVP and Chief Services Officer at Higher One, and financial specialists from two universities in a discussion of how institutions are successfully delivering a higher level of service through electronic tuition and fee payment and automated refund disbursement. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Casey McGuane, SVP and Chief Services Officer, Higher One; Dr. Carol Probstfeld, VP of Business & Administrative Services, Manatee Community College; Karen Pettit, University One Card Administrator, Eastern Kentucky University
Original webcast: 2/12/2009. Sponsored by HigherOne
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Mobile Learning Initiatives at Abilene Christian University

Developing a “connected” 21st century campus--which means integrating technology into course curriculum and campus life--is a top priority at ACU. ACU is the first university in the nation to provide iPhones or iPod Touch devices to their entire incoming freshman class. Learn how the campus was able to embark on this innovative initiative and the efforts involved to support a new breed of mobile learners. This engagement includes working with the university constituents as well as partners in the wireless local area network and cellular industries. Presentations by: Tim Goral, Editor, University Business Magazine — Moderator; Arthur Brant, director of Networking Services at Abilene Christian University.
Original webcast: 12/9/2008. Sponsored by Alcatel-Lucent
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Next Generation Dashboards... Now

Understanding and evaluating performance is critical to financial and operational success for any college or university. However, all-too-often, these institutions find there just isn't a good way to consolidate, visualize and share this vital information. Evidence suggests that those days are over. Today, the most competitive universities are realizing the benefits of user friendly, visual business intelligence that provides a complete view of critical business information. Join the University of Texas at San Antonio (UTSA) and Business Objects, an SAP company, for a live web seminar illustrating how UTSA is currently using their business intelligence solution to enable both internal and external stakeholders to visually understand their business with ad-hoc reports and performance dashboards. There is no fee to attend thanks to sponsorship by Business Objects. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Joe DeCristoforo, Assistant Vice President and University Registrar, The University of Texas at San Antonio; Don Swinson, Academic Classroom Scheduling, Office of Registrar, The University of Texas at San Antonio
Original webcast: 11/18/2008. Sponsored by Business Objects Americas
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Recruiting and retaining the students of tomorrow

Colleges and universities are experiencing record enrollments as a result of a population boom begun in the 1980s. Yet experts predict that, as the boom subsides over the next 10 years, enrollments will decrease as the number of high school graduates declines. On the other hand, the impact of immigrant groups represents a dramatic reshaping of the U.S. population. This demographic shift will radically alter the face of higher education in many states, presenting new challenges to colleges and universities in how they recruit and retain students of this next generation. Join our panelists for a frank discussion of how these changes will impact higher education. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Demi Michelau, Western Interstate Commission for Higher Education, publisher of "Knocking at the College Door: Projections of High School Graduates by State and Race/Ethnicity"; Tammy Fowler, Director of Admissions at Arkansas State University
Original webcast: 11/6/2008. Sponsored by Azorus
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Beyond emergency notification: Lessons from real-life experiences

Colleges and universities are moving quickly to implement emergency notification systems. Everyone hopes the systems won’t have to be used at their own campus, but what lessons can be learned from instances when an emergency notification was required? Our speakers from Santa Fe College will talk about their notification system and its use in these incidents, touching issues such as coordination with first responders and directing messages through multiple notification channels. Our third speaker, an internationally recognized expert in school safety and violence issues, will discuss the importance of managing the communication process during emergencies. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Tim Nesler, Chief Information Officer, Santa Fe College, Gainesville, FL; Daryl Johnson, Director of Public Safety, Santa Fe College, Gainesville, FL; Scott Poland, Psychologist and international consultant on school safety and violence issues.
Original webcast: 10/7/2008. Sponsored by Alcatel-Lucent
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Boosting Advancement Through a Comprehensive Software and Services Approach

Studies show that online donations tend to be greater—by about 33 to 50 percent—than those collected via telemarketing or direct mail. When students are on campus, they interact with the institution almost exclusively via the Internet. Yet, when they graduate, the first thing they get is often a postcard from the Alumni Association asking for a gift. That interactive connection is broken. This one-hour Web seminar will show you how a comprehensive approach to managing software and services can help you stay connected to constituents, keeping them engaged and involved in the life—and future—of your institution. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator; Melanie Strodtman, Executive Director, Associated Colleges of Central Kansas; Kathy Dawley, President, Maguire Associates, Inc.
Original webcast: 10/1/2008. Sponsored by Jenzabar
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From Classroom to Campus-Wide: Extending Lecture Capture Across Your Department and Institution

If yours is among the hundreds of colleges and universities considering lecture capture systems (LCS), this is one web seminar you won’t want to miss. Miary Andriamiarisoa, director of IT at Western University of Health Sciences, discusses the “dos and don’ts” of bringing LCS to your institution. How it works: A look at the classroom components that are needed, and what you should expect from the user experience. The right system: A discussion of various LCS configurations, including room-installed and portable systems as well as ad hoc solutions. Roll out strategy: What to know about the involvement of your AV and IT groups, creating a data retention policy, and the importance of a roll out schedule. Administering the LCS: Understanding intellectual property rights and clearances, getting faculty buy-in, and establishing university policies for recorded and shared media. Presentations by: Tim Goral, Editor, University Business Magazine - Moderator Miary Andriamiarisoa, Director of IT at Western University of Health Sciences
Original webcast: 9/25/2008. Sponsored by Echo360
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Tearing Down Silos: Enterprise-class CRM Solutions Bring the Picture into Focus

Colleges and universities invest heavily in relationship management solutions to capture data in the key areas of recruitment, retention and development, but that data exists as pieces of a puzzle. Now many institutions are turning to enterprise-class CRM solutions to pull together this siloed data to create a comprehensive view of the constituent that persists over time. This web seminar will feature a discussion of the conclusions from a new Datamonitor white paper on CRM in higher education. Presentations by: Nicole Engelbert, Datamonitor
Original webcast: 9/18/2008. Sponsored by Talisma
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Class-Capture Made Easy: Strategies for a successful campus-wide deployment

Northeast State Technical Community College of Tennessee is committed to delivering innovative teaching to a diverse population of students dispersed over a wide geographic area. Northeast State utilizes class capture technology to allow students to review class content as often as they wished and to learn more effectively. Tegrity Campus 2.0 was easily deployed across the entire campus as faculty and students immediately embraced the technology. Using Tegrity, Northeast State students no longer have to travel to campus daily, as they can now access class content anytime and anywhere via the internet. Eliminating the need for special recording equipment in classrooms allows every instructor to easily record class content with a click of a button. The burden on IT and administration is lifted and maintenance is simple. Presentations by: J. Christopher Lefler, Assistant Vice President, Evening and Distance Education; Dr. Thomas Wallace III, Director, Academic/Instructional Technology, Associate Professor, Computer and Information Sciences; Dr. David L. Toye, Professor, History; Paulette S. Kehm-Yelton, Program Director/Associate Professor, Dental Assistant
Original webcast: 8/14/2008. Sponsored by Tegrity
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How rich media is helping hearing-impaired college students

Cutting edge technology is helping to foster education in many ways, including assisting students (and faculty) with disabilities. Gallaudet U., the leading university for deaf and hearing impaired undergraduate students, has been using some special applications of lecture capture system technology to help its students. These applications can be adopted by any institution that serves the hearing impaired. For example, lecture capture video can record the instructor using American Sign Language. The recording can then be modified to add a transcript and/or closed–captions for hearing impaired students to facilitate their review. Presentations by: Earl Parks, Gallaudet University, Director of Academic Technology Deborah Chen Pichler, Gallaudet University, Associate Professor of Linguistics Mark Turner, Director of the Center for Accessible Media, California State University Chancellor’s Office
Original webcast: 7/24/2008. Sponsored by Echo360
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How to Benefit from New D.O.E. Rules - Encouraging Electronic Student Refunds

This one-hour web seminar will discuss the ‘what’ and ‘why’ of the new rules while identifying both the challenges of compliance and the associated opportunities to increase student satisfaction and reduce administrative costs using e-disbursement systems. Learn how to reduce disbursement timeframes from days (paper checks) to minutes (electronic disbursement) improving student satisfaction. Eliminate beginning of semester lines associated with issuance of paper disbursement checks so your staff can focus their attention on more serious cases that would otherwise be buried in the paperwork. Reduce the costs associated with printing and mailing checks. Presentations by: Casey McGuane, Senior VP, Client Operations, Higher One; Kathy Woods, Bursar, Texas Woman's University
Original webcast: 7/22/2008. Sponsored by HigherOne
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Transforming Data into Insight: How Colleges and Universities Benefit from Business Intelligence

Enterprise-wide systems today store vast amounts of data—yet many institutions of higher education struggle to find answers to mission-critical questions. Business intelligence (BI) can help colleges and universities transform mountains of data into valuable, actionable information that's available at any time, improving decision-making, performance monitoring, and the ability to respond quickly when needed. Presentations by: Nicole Engelbert, Sr. Analyst, Datamonitor; Reed A. Sheard, Ed.D., VP and CIO, Spring Arbor University
Original webcast: 6/26/2008. Sponsored by Jenzabar
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Migrating from a classroom-based class capture system to a full-scale class capture service delivered via web

Learn how to improve student success and expand educational opportunities to include all students through a distributed education service. Like many institutions today, Wallace State Community College was faced with the challenge of moving from a hardware-based class capture program, limited to a few individual classrooms, to a campus-wide solution that would improve student success and expand educational opportunities to include all students through a distributed education service. Presentations by: From Wallace State Community College: Dr. Jenny Folsom, Vice President of Academic Affairs Bruce Tenison, Director of e-learning Dr. Theresa Ray-Connell, Instructor Mike Sparks, Humanities Chair/e-Learning chair committee and instructor
Original webcast: 6/24/2008. Sponsored by Tegrity
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Standardizing Classroom Technology for Ease of Use; Campus-Wide Control and Asset Management

The effective use of multiple digital media assets is becoming mission-critical for educators in classrooms on many campuses. But this rapid growth has created multiple challenges including purchasing, installation, training, support and maintenance of a bevy of digital media access and delivery systems. Smart schools are standardizing on command and control systems for these assets that help reduce costs, improve faculty satisfaction, and reduce the support and maintenance load on IT departments. In this one-hour web seminar archive you will learn about the major issues and trends, the development of standardized dashboard approach to room/equipment control, and specific examples of how a college has embraced standardized control with very positive outcomes. There is no fee to attend thanks to sponsorship by Crestron Electronics. Presentations by: Gregory Bronson, Academic Technology Facilities Project Leader, Cornell University, member of InfoComm’s Dashboard for Controls Group; Scott Deetz, Audiovisual Services Manager, Cedarville University
Original webcast: 5/13/2008. Sponsored by Crestron Electronics
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Improving Online Student Persistence with Integrated SIS and Open Source LMS

Student persistency is the number one barrier to more widespread adoption of distance education, according to recent studies by Sloan-C. The rise of open source Learning Management Systems like Moodle, however, create savings that can reinvested in integration to administrative and portal applications, as well as high-touch services, to improve student completion rates. Learn some of the challenges of building a successful online distance learning program, and how a commercial student information system can be extended to interface with, and provide support for an open-source CMS. Presentations by: Nicole Engelbert, Senior Analyst, Education Technology, Datamonitor and Catherine Snoddy, Ph.D., Assistant Director of Huntington Junior College, Huntington, West Virginia.
Original webcast: 3/12/2008. Sponsored by Campus Management
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