Are your payment plan options clear, and consistent with your policies, processes and procedures? Do your Financial Aid students have to jump through hoops to cover their Financial Aid shortfalls? Or, are they creating tuition refund situations by dropping classes and running off with “their” money? With shrinking Federal and State support, do you have enough staff to continue offering quality customer service on campus to maintain these efforts?
Attend this web seminar to learn about proactive strategies and services that address these issues. A financial leader from Ozarks Technical Community College will explain how the institution changed procedures and policies as enrollment grew, and how combining customized Payment Plans and Pending Aid Tracking and implementing new technology created impressive results.
Vice Chancellor of Finance
Ozarks Technical Community College (Mo.)
Executive Vice President
Nelnet Business Solutions
Who will benefit:
College and university leaders interested in improving payment plan processes, procedures and policies. Anyone may attend.