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Improving retention and graduation rates with CRM software

As graduation and retention rates continue to decline, more colleges and universities are looking to their CRM software to help identify and resolve academic and financial issues early, and to keep students on track with their programs. But extending CRM beyond the recruiting office to other departments presents new challenges. Case study by Texas A&M University.

Date of broadcast : 
Thursday, February 17, 2011
Sponsored by: 
Campus Management
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