As more business documents are converted to digital files – and mobile information access becomes a way of life for the students, faculty and staff of the millennial generation – innovative institutions are going beyond simple paperless operations.
Your institution collects a wealth of data regarding admissions, financial aid and student success factors. All of these data provide a holistic view of your prospective and current students. But, are you using this actionable intelligence to create and deploy personal and productive messages?
Maintaining your customer service and compliance goals often creates conflicts at higher education institutions because of the resources needed to attain success. While laws, regulations and policies may create unintended barriers to service delivery, compliance requirements cannot be ignored in the face of potential penalties to your school.
Document management holds tremendous potential for improving information security and recordkeeping compliance, streamlining processes and enabling colleges and universities to do more with less. Meanwhile, paper-heavy environments can lead to wasted time, reduced productivity and employee frustration.