Institutional research is crucial to providing college and university leadership with the data required to make the most informed strategic decisions, across a broad range of areas including admissions, academics, finance, enrollment, retention, staffing, facilities and more.
Colleges and universities are under intense pressure to meet enrollment goals, improve retention rates, and shorten time to completion. Predictive analytics can play a crucial role in these efforts by providing insights that guide strategic decision making, improve enrollment management and promote student success.
Colleges and universities are facing a wide variety of business and finance challenges, but many are finding creative solutions.
Campus cards are a critical component of campus life, serving not only as a student’s identification, but also providing access to facilities, meals, disbursement funds, events and more, interconnecting the institution and the community. New technologies are continually expanding the capabilities of campus cards, including the physical form they take.
Document management through Enterprise Content Management (ECM) holds tremendous potential for improving business operations—as well as information security and recordkeeping compliance—by streamlining processes and enabling colleges and universities to do more with less.
In the Creighton University business office, administrators challenged with balancing the delivery of high-quality, hands-on customer service to students and families with the heavy workload that came with managing the university’s tuition payment options manually.
The Payment Card Industry Data Security Standard (PCI DSS) was developed to encourage and enhance cardholder data security and facilitate the broad adoption of consistent data security measures globally. Version 3.2 is being released now and includes a number of updates.
EMV (Europay, MasterCard, Visa) is a new international standard for payment cards which leverages a dynamic chip for more secure point-of-sale transactions. EMV is a proven means of fighting card-present fraud and has been in use around the world for some time, but is just beginning to enter U.S. payment processing systems, including those on college and university campuses.
For institutions looking to grow and expand their student population, a primary challenge is ensuring that administrative services keep pace with the flood of new students.
Students today want more options when it comes to their refunds, and institutions are looking for disbursement methods that limit students’ exposure to fees. In addition, the increased scrutiny and mounting regulatory pressure regarding student refunds disbursement is creating an even greater need for higher ed leaders to reexamine the refund processes at their institutions.