Effective student success initiatives begin long before that first day of classes and often continue beyond graduation. The colleges and universities highlighted in the third round of UB’s national Models of Excellence awards program demonstrate a commitment to that holistic experience.
Meeting the needs of every student at SUNY Broome is a critical part of the upstate New York institution’s mission. And when a large portion of the 7,000-student population is made up of first-generation and non-traditional students, meeting their needs requires paying particular attention to campus finances.
In the past, Weber State University processed payments according to what was purchased and where. So basketball tickets went through one system, bookstore purchases went through another, and lab fees still another.
Handling tuition payments and donations for an institution with 15,000 students can be a complicated process that is time consuming for finance staff—especially without an integrated electronic system. Before 2011, that was exactly the situation at Indiana Wesleyan University (IWU), the largest private institution in the state.
The U.S. is home to the largest population of international students in the world. This student demographic enriches educational institutions, but also adds increased complexities. Many institutions struggle to provide a payment experience that is familiar to international students while also efficiently managing the reconciliation process associated with these payments.