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Table of Contents

Jul 2010

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Cover Story

The financial pressures on institutions and the scrutiny on spending continue. But campus administrative offices also continue to find new ways to change their practices for the better.

Feature

Retaining freshman students is a vital yet difficult task. Utah Valley University, with its primarily commuter campus, found it especially onerous, with about six out of 10 first-year students opting not to return for their sophomore years.

Typical college students, you’ve probably realized, are not 9-to-5 kinds of people. With classes, socializing, part-time jobs, and a myriad of other duties and desires crowding their schedules, they live by clocks that vary widely.

Blackboard, the ubiquitous online course-management tool, is a valuable resource for faculty, staff, and administrators alike.

Of all the voluminous paperwork generated by institutions of higher education, perhaps none drowns administrators quite so much as the waves of financial aid forms that surge through offices.

Advancement officials at Southern Polytechnic State University (Ga.) had both practical and aspirational reasons to reconsider how it ran its faculty/staff annual giving campaign.

The need to find a better way of doing things was evident to Troy Behrens from the day he arrived as the new assistant vice president for student affairs at Southern Methodist University (Texas) and walked into SMU’s Hegi Family Career Development Center.

The financial pressures on institutions and the scrutiny on spending continue. But campus administrative offices also continue to find new ways to change their practices for the better.

Thanks to lecture capture, Julia Marty completed her junior year at Northeastern University (Mass.) this spring.

Summer is not a quiet time for the audiovisual market. Vendors have unveiled their latest offerings that incorporate growing trends and meet needs ranging from digital signage to lecture recording to equipment management.

Smart, highly educated, experienced executives moving into a new role are expected to hit the ground running.

Focus

"One of the primary challenges facing any community college is that there are many more students than parking spaces," says Eric Glohr, director of auxiliary services for Lansing Community College (Mich.) And while this has long been a fact of life for administrators, that challenge has grown sig

So many choices, so many decisions. Campus HR professionals face decisions about how to enhance their technology systems to streamline business processes. Purchase new software or tweak existing HR modules? Help vendors build a compatible interface for a program or design it in-house?

We thought at first it was the bounce book authors get when the timing is right for their titles, in our case, Turnaround: Leading Stressed Colleges and Universities to Excellence, (Johns Hopkins University Press, 2009).

In Every Issue

Summer is typically a time for relaxing—for most people. In higher education, no one rests for long. Running an institution is often just as time-consuming and intense as at any time of the year, and this summer seems to be more turbulent than ever.

Last month's End Note featured a president who lived among students for an overnight. Here is the perspective of another president who has lived as a student for a day?and who allows a student to sit at his desk for that day.

Behind the News

Education students at The College of William & Mary (Va.) have a new building just for them?seven years in the making and the first time in 20 years that all of the school's people and programs will be housed together.