Social Media

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Jenzabar Social Introduced at EDUCAUSE 2012

Sarah Lawrence College Early Adopter of Social Solution

Can Schools Proactively Monitor Social Media for Threats?

The search-based filtering techniques used by social media monitoring tools rely on spotting a specific set of keywords, including the name of the school. Since people can make valid threats using words outside that list, monitoring tools could never identify threats comprehensively.

Posting A Threat

Recognizing and responding to threats of violence made via social media

In the wake of the Colorado movie theater shooting and noting the social media clues that appeared beforehand, college and university leaders are taking threats of violence posted to social media very seriously.

Case in point: Kent State University (Ohio) charged 19-year-old student William Koberna with a felony charge of inducing panic and a misdemeanor charge of aggravated menacing for tweeting, “I’m shooting up your school ASAP” and threats to the college president. Koberna’s tweets came five days after the Colorado massacre.

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ConnectYard Announces New Upgrade Program for Blackboard Learn Customers

K12 and Higher Ed institutions using Blackboard Learn™ can now send emergency notifications via Facebook, Twitter, LinkedIn, text messaging and email for free

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What Calvin College Staff And Students Are Trying To Accomplish By Snapping Hundreds Of Photos Around Campus Today

A lot can happen in day at Calvin College – and faculty and staff are urging students to join them as they document it for a social media initiative.

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Tweeting the Big Picture

Three social media trends colleges and universities should adopt

Just because your institution maintains a Facebook page and a Twitter account does not mean that you’re utilizing social media channels to the maximum benefit of your college or university. While establishing a platform for the university as a brand, attracting prospective students and faculty, and reaching out to students on the channels of their choice are all great uses of social technologies, there’s far more—and broader reaching benefits—to social media than simply posting news and campus happenings.

Student Services Pulse Check

The experience students have on campus is what will keep them coming back, both while enrolled and after. But even if they love their classes, that joy can be overshadowed by frustration dealing with student services offices. The new report “Making the Grade: Optimizing the Higher Education Student Experience” from Oracle checks in on how administrators and students think higher education institutions are doing. The good news: 60 percent of students surveyed say their school meets their customer service expectations.

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New LRS iPad App Revolutionizes the Electronic Wait List Industry

Long Range System, LLC (LRS) introduces a new mobile notification system, the iQueue™ Wait List App, designed for the iPad and available in the Apple App Store. By merging an existing LRS paging system, proven successful in the restaurant industry, with iQueue’s modern capabilities, the most effective guest notification system on the market has been developed.

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