Refund Management

Offering more choices for making tuition payments

Flagler College in St. Augustine, Fla., has been using Higher One's tuition payment services since August 2008. Richard Jacobs, Flagler's director of student accounts, discusses the school's experience with electronic tuition payment options.
 

Our process was pretty much like everybody else’s. It was all about paper and very time consuming.

Understanding the OneAccount

When a college or university partners with Higher One to provide electronic refund disbursement, students are given the option of depositing their refunds into a no monthly fee, no minimum balance Higher One checking account, called a OneAccount. Casey McGuane, Higher One's chief service officer, provides answers to common questions about the OneAccount.
 

Higher One helps California college overcome long-standing barriers to direct deposit

A no-hassle student bank account allows Imperial Valley College to deliver fast, secure electronic refunds
 

Seeking an alternative to the slow and inefficient system of mailing financial aid and other refund checks to students, Imperial Valley College set up its own direct deposit system. The only problem was just one out of 10 students signed up.

Understanding the OneAccount

When a college or university partners with Higher One to provide electronic refund disbursement, students are given the option of depositing their refunds into a no monthly fee, no minimum balance Higher One checking account, called a OneAccount. Casey McGuane, Higher One's chief service officer, provides answers to common questions about the OneAccount.
 

Welcome to STREAMLINED

Greetings!
 

Welcome to the first Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

Understanding the OneAccount

When a college or university partners with Higher One to provide electronic refund disbursement, students are given the option of depositing their refunds into a no monthly fee, no minimum balance Higher One checking account, called a OneAccount. Casey McGuane, Higher Ones chief service officer, provides answers to common questions about the OneAccount.
 

It's not easy winning over a skeptic

Pennsylvania College of Technology finds a partner whose refund management system exceeds anything it could build itself
 

Pennsylvania College of Technology has always used in-house programmers to develop its administrative and enrollment programs with great success. At one time the college was even considering designing its own electronic refund system.

One card yields many benefits at Sam Houston State

University makes life easier for students with Higher One Bearkat OneCard
 

For students at Sam Houston State University, a slim wallet-size card is the key to getting financial aid refunds, a paycheck from a campus job, access to the dorm, a good book , a good meal and more.

Higher One gives Webster University the benefits of electronic refunds without the worries of storing banking data

Vickie Fredrick is associate vice president for finance at Webster University in St. Louis. The university was looking to distribute refunds electronically but did not want to obtain and store student banking information itself, so it turned to Higher One. Ms. Frederick and her colleagues, Norm Senaldi and Mary Petersen, spoke about their experience..
 

Use of electronic payments is growing quickly at Heartland Community College

Sue Gilpin is the Controller at Heartland Community College in Normal, Ill. The college has been using Higher One's OneDisburse refund management system for over a year and will soon expand its use because of the implementation of a new student loan program. Ms. Gilpin recently spoke with Streamlined about Heartland's experience with Higher One.
 

We have about 5,000 credit students who are here for their Associates Degree or taking vocational classes. We also have about 5,000 community education students who are just taking classes for enjoyment or personal enrichment.

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