Refund Management

Lynn Russo Whylly's picture

Understanding Your Three-Year Cohort Default Rate

Schools can learn more about their three-year student loan cohort default rates by: understanding the default rate calculation, anticipating default rate implications, assembling the right team of stakeholders to address default rates, examining and understanding borrower characteristics and creating and implementing the best plan of action.

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Ann McClure's picture

Higher One Simplifies Banking

Higher One Announces OneAccount Edge; Eliminates Conventional Fee Schedule

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Ann McClure's picture

TouchNet SponsorPoint

TouchNet® SponsorPoint™ provides fully automated account management and payment processing for third-party institutional payers: the businesses, government entities and other organizations that sponsor multiple students at a college. In most business offices, these contract-based accounts are the last frontier of time-consuming, expensive and slow manual accounting.

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Ann McClure's picture

AmEx Enters Higher Education Marketplace With Prepaid Student Accounts

Students at the University of North Florida now only need one item in their wallet to get around campus: their student ID. Starting on November 2, American Express launched a partnership with the university that connects each student ID to an AmEx prepaid debit account. The accounts are available to any student that wants one.

According to Tully Burnett, Associate Director of Auxiliary Services at UNF, the program has only launched at UNF so far. "At UNF we're not afraid to be the first people to do things."

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SAFRA One Year Later

It's been a year since the Student Aid and Fiscal Responsibility Act took effect. How is it working and what is to come?

The Student Aid and Fiscal Responsibility Act (SAFRA), passed in May 2010 as part of the Healthcare Reform Act, was an attempt to rein in the student loan industry and save money by taking private lenders out of the equation. But a year later, educators, parents, and legislators are asking, is the program delivering on its goals?

Fast refunds for college students, with no overdraft fees

Nelnet is offering preloaded debit cards as an option for university tuition refunds
 

A Bursar's Best Friend

Why and how campuses are implementing automated refund management

There are 18 million college students, 40 percent of whom receive federal financial aid every spring and every fall. The average student, after class drops and other adjustments, gets 2.5 refunds totaling $1,300. That's a lot of money and a lot of transactions that have to be made according to a stringent set of regulations.

Setting Price in the New Economic Climate

Considerations beyond the institution's competitive market position

We have written before about the importance of considering your institution's market position relative to competitors when planning future price increases. When sticker price position is higher than "prestige" position (based on publicly available measures like test scores, U.S. News rank, and selectivity) institutions often see declining demand.

A Tale of Two Refunds

Refund Solutions Should Be Simple for Everyone. Why Complicate Them for Students?

"It was the best of times, it was the worst of times; it was the age of wisdom, it was the age of foolishness.

Charles Dickens penned the opening lines of "A Tale of Two Cities" to describe French Revolutionary times, but they could easily apply to the modern world of student refunds. Or, more specifically, to two of the primary alternatives to paper checks.

One is simple, secure and smart. The other can be convoluted, controversial and painful for students.

A Tale of Two Refunds

Refund Solutions Should Be Simple for Everyone. Why Complicate Them for Students?

Charles Dickens penned the opening lines of “A Tale of Two Cities” to describe French Revolutionary times, but they could easily apply to the modern world of student refunds. Or, more specifically, to two of the primary alternatives to paper checks. One is simple, secure and smart. The other can be convoluted, controversial and painful for students.

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