Financial Aid

The changing landscape of student refunds

New regulations and student demands will alter how institutions disburse funds

DeeAnn Wenger, President, Nelnet Business Solutions

How has disbursing refunds to students changed in the past few years?
Colleges and universities either handle refunds in-house or use a third party to facilitate the process. The majority handle it in-house, and since processing is heavily dependent on paper checks, the task is cumbersome. As institution leaders look to outsource that responsibility, they also are looking to include more efficient methods to disburse the funds.

Streamlining the International Payment Process

The right financial partnership can reduce costs and improve efficiency and service

The U.S. is home to the largest population of international students in the world. This student demographic enriches educational institutions, but also adds increased complexities. Many institutions struggle to provide a payment experience that is familiar to international students while also efficiently managing the reconciliation process associated with these payments.

The Perfect Payment Plan and Tracking Pending Aid

Developing consistent payment plan policies, processes and procedures

Dealing with covering financial shortfalls in student packages, managing tuition refunds and providing excellent customer support with small staffs are common problems business offices face. This web seminar, originally broadcast on May 8, 2014, featured a financial leader who explained how her institution adapted department policies as enrollment continued to rise. She also discussed the positive impact that providing payment plan options to students and pending aid tracking had on her institution.

Money Matters on Campus: Driving Student Success Through Financial Literacy

Best practices for student success through financial literacy

Rising student debt and lack of financial literacy among college students are issues of growing concern to higher ed leaders, particularly those focused on non-academic drivers of student success.

Requirements for financial literacy education

Help students and schools keep costs in check

Financial literacy will likely become a mandatory initiative for colleges in the near future. 

Developing A Holistic Approach to Student Loan Debt Management

Implementing a comprehensive financial literacy program on campus contributes to student success

USA Funds and Truckee Meadows Community College in Nevada have partnered to promote a holistic approach to student loan debt management

Increasing the value proposition of higher education is a must for institutional success

Focus on the future by creating positive student perceptions, using technology and budget dollars wisely, and addressing the impact of rising tuition costs

There are two major concerns that seem to be the most popular worries of students and the general public: The rising cost of tuition and student debt.

Lauren Williams's picture

TG Financial Literacy Program

This program provides materials that allow college financial aid offices to develop high-quality financial literacy training events with minimal effort. The program’s mini-modules present material in small chunks of content on a wide range of topics, including managing credit, saving and investing, building spending plans, understanding employee compensation and meeting college costs.

Lynn Russo Whylly's picture

GW misrepresented admissions and financial aid policy for years

The George Washington University admitted publicly that it puts hundreds of undergraduate applicants on its waitlist each year because they cannot pay GW's tuition. Administrators now say the admissions process has always factored in financial need. But that contradicts messaging from the admissions and financial aid offices that have regularly attested that the university remained need-blind.

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