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Enterprise Management

Document management through Enterprise Content Management (ECM) holds tremendous potential for improving business operations—as well as information security and recordkeeping compliance—by streamlining processes and enabling colleges and universities to do more with less. Meanwhile, paper-heavy environments can lead to wasted time, reduced productivity, risk of data loss or theft and employee frustration.

For institutions looking to grow and expand their student population, a primary challenge is ensuring that administrative services keep pace with the flood of new students. When the Texas A&M University (TAMU) College of Engineering committed to doubling enrollment to 25,000 students by the year 2025, they also committed a concentrated effort to reengineer key business processes for operational efficiency, and to provide the highest quality of services to students.

From BYOD environments to high bandwidth applications, there is intense pressure on network infrastructures. Upgrading is a high priority for higher education technology leaders. In this web seminar broadcast on September 20, an administrator from Gordon College in Wenham, Massachusetts described how the school faced those challenges head on when it embarked on a fourth-generation upgrade and redesign of its network to meet the changing demands of its users.

When the University of Alberta recently decided to seek Information Technology Infrastructure Library certification, it did so with confidence. It knew it had an ace in the hole: Alcatel-Lucent’s VitalQIP DNS/DHCP IP Address Management solution.
amx award logo

Innovation and initiative are integral to higher education success, but three schools recently stood out to judges of the 2011 AMX Innovation Awards. The University of Florida, College of Veterinary Medicine; Memorial University of Newfoundland, Canada; and The Richard Stockton College of New Jersey were selected from a field of over 500 nominations.

Programs that allow campus offices to become officially certified green in operations can pack a one-two staff engagement punch. In Bowen Close's experience overseeing sustainability as assistant director of facilities and campus services at Pomona College (Calif.), initially people already interested in improving their environmental impacts get engaged in the structure and assistance that such a program offers. As they work to get their colleagues involved in the effort, their enthusiasm is contagious.

When it comes to collecting tuition, it usually doesn't pay to have your university's payment solution on autopilot.

There are many software tools available for scheduling and processing tuition payments. But what happens if a student adds a class unexpectedly, or is assessed additional or unexpected fees? Many software solutions can't adjust on the fly and school officials are the ones who end up spending extra time untangling the mess.

Who are you and how did you find us? That's what admissions officers at colleges and universities all over the country are asking this year as "stealth applications" proliferate.

There was a time, not terribly long ago, when the telecommunications industry spoke of "convergence." Voice and data would soon be one and the complexity that goes with building and maintaining separate systems would evaporate. That time is upon us, and actually, it has been for years. Why, then, is building the corporate information technology infrastructure still so complicated?

We asked what makes your administrative department an efficiency model, and you delivered. Everyone in higher education is being forced to do more with less. Stellar campus administrative departments are continually working to also do it all better than ever before.

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