Employee Morale

Don't Stop Thinking About the Future

Surviving budget cuts to keep professional development and the institutional mission moving forward.

With furloughs, layoffs, and slashed budgets becoming a "business as usual" occurrence in higher education, professional development is taking a hard blow. In some cases, it has been dramatically cut or eliminated for the foreseeable future. Yet, even in these trying times, a few proactive leaders have found new tools and creative tactics to keep people learning and growing. They are energizing their teams and raising morale with minimal expense.

Better Days Ahead

Boosting employee morale and helping staff cope with stagnant or decreasing salaries.

Steep budget cuts. Skyrocketing health care costs. Layoffs. Furlough programs. As if that wasn't enough to deal with, colleges and universities around the country are facing a new challenge: how to reduce the frustration, dissatisfaction, or even anger felt by employees who haven't received a pay raise in several years.

Trading Places

Valuable lessons in leadership

Last month's End Note featured a president who lived among students for an overnight. Here is the perspective of another president who has lived as a student for a day?and who allows a student to sit at his desk for that day.

Faith-Based Entrepreneurship: Cross-Subsidizing Spiritual Mission Universities

We thought at first it was the bounce book authors get when the timing is right for their titles, in our case, Turnaround: Leading Stressed Colleges and Universities to Excellence, (Johns Hopkins University Press, 2009).

Yet, we sensed a micro-trend among small, religious institutions looking for everlasting spiritual redemption and long-term economic viability. Indeed, well beyond viability, this new breed of contemporary Christian colleges have intentionally developed new revenue streams—providing financial replenishment for faith-based, liberal arts residential campuses.

HR Technology: Today and Tomorrow

Update on ERP systems, information systems, and more in campus HR offices

So many choices, so many decisions. Campus HR professionals face decisions about how to enhance their technology systems to streamline business processes. Purchase new software or tweak existing HR modules? Help vendors build a compatible interface for a program or design it in-house?

Models of Efficiency: Summer 2010 Honorees

Saving time, saving money, enhancing service

The financial pressures on institutions and the scrutiny on spending continue. But campus administrative offices also continue to find new ways to change their practices for the better.

As the stories of our Summer 2010 Models of Efficiency honorees demonstrate, there are a multitude of good ideas being implemented that streamline processes without reducing the quality of service that campus constituents deserve, and in many cases expect.

The Odd Couple: "University" and "Business"

Moving toward better communication between higher ed leaders and the public

As a reader of this magazine, you were probably not surprised--much less chagrined--by the 2009 publication of a three-volume set of books entitled, The Business of Higher Education (Praeger Publishers, 2009). Nor, I would wager, do you find University Business an unusual magazine title. As the CEO of a college, neither do I.

But we need to recognize that, for many constituencies of the academy not among University Business readers, the phrase "university business" may sound odd, if not oxymoronic. And that is true for at least two reasons.

The Financial Aid Office's Burden

What this department is up to, and how more resources can help

The recession has certainly forced everyone to do more with less, but financial aid administrators are dealing with a new level of this challenge. As with all campus offices, financial aid office resources and funding are being frozen or cut due to tight campus budgets. In addition, financial aid offices are serving more students and families than ever before and administering record amounts of financial aid.

Mediating Employee Disputes

When to intervene and how best to help employees work through issues

Several years ago, there were two secretaries at Jacksonville State University (Ala.) who worked in different departments. Neither got along with their boss. Their supervisors wanted to fire them but couldn't—as nothing was wrong with their job performance. The problem was simple: They just didn't like each other.

How to Protect Your School's Online Reputation

College students are big users of social media and use sites such as Facebook, YouTube and Twitter to post opinions - good and bad - about their schools. Our Web seminar panelists, Karli Grant, of Campus Management, and Fritz McDonald, of Stamats Communications, provide insights into what is happening online and how you can monitor and influence your cyberspace reputation.

Karli Grant
Senior Market Strategy Manager, Campus Management

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