Efficiency

In just three months, a revolution in distributing financial aid refunds

Using Higher One's OneDisburse "Refund Management" system, Wilmington University responds to student pleas for electronic refunds
 

Wilmington University’s open admissions policy, flexible scheduling and 11 locations in Delaware and New Jersey are fundamental to its mission of offering careeroriented undergraduate and graduate degree programs for a diverse range of traditional and nontraditional students.

An Outsider's Perspective

Twelve tips for hiring a consultant

IT’S NOT UNUSUAL FOR HUMAN resource departments in higher ed to hire consultants instead of full-time employees to design a program, solve a problem, or reach a specific goal. Consultants typically are cheaper in the long run, possess unique skills, and can introduce HR to creative business strategies used by other educational institutions across the country.

Assessing the student experience with e-refunds

 

The card gives me more pride for my school.

Russ Gerry, a senior at Dowling, serves on the Student Government Association as vice president of finance.

It’s not easy to get to a bank, especially for students without cars. A shuttle stops at the local strip mall but there’s only one bank, so if that’s not your bank you can’t cash your check. That problem is gone with refunds going right into our OneAccounts.

Welcome to STREAMLINED

Greetings!
 

Welcome to the second Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

Speedy refunds are pleasing staff and students at a community college in Arizona

With Higher One?s OneDisburse? Refund Management? system, 96 percent of Mohave Community College students receive electronic refunds
 

Located in northwest Arizona, Mohave Community College has four campuses in a county that spans almost 14,000 square miles. To get from the centrally located business office on the Kingman campus to the North Mohave campus requires traveling around the Grand Canyon.

Offering more choices for making tuition payments

Flagler College in St. Augustine, Fla., has been using Higher One's tuition payment services since August 2008. Richard Jacobs, Flagler's director of student accounts, discusses the school's experience with electronic tuition payment options.
 

Our process was pretty much like everybody else’s. It was all about paper and very time consuming.

Welcome to STREAMLINED

Greetings!
 

Welcome to the second Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

Offering more choices for making tuition payments

Flagler College in St. Augustine, Fla., has been using Higher One's tuition payment services since August 2008. Richard Jacobs, Flagler's director of student accounts, discusses the school's experience with electronic tuition payment options.
 

Our process was pretty much like everybody else’s. It was all about paper and very time consuming.

At Vincennes University, a little education goes a long way to ease concerns about debit cards

Parents and students gain confidence in convenience and security with Higher One's Refund Management system

When Vincennes University introduced the Blazer OneCard on its three Indiana campuses a year ago, students and parents were skeptical. Why, they wanted to know, was the university asking students to carry a MasterCard?

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