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Efficiency

We asked what makes your administrative department an efficiency model, and you delivered. Everyone in higher education is being forced to do more with less. Stellar campus administrative departments are continually working to also do it all better than ever before.

We're starting the new year by announcing a new recognition program here at University Business, a program that honors those administrative departments that have found a way to work smarter and better. We call it Models of Efficiency, and it gets to the heart of what University Business is all about, a message that is reflected in our tag line, "Solutions for Higher Education Management."

At Abilene Christian University in West Texas, technology managers were struggling with an outdated email system. While providing basic service, it lacked advanced functionality and was time-consuming and expensive to maintain. in addition, the full-time email administrator’s position had recently become vacant.

Kevin Roberts, chief information officer at ACU, knew it was time for a change. “We were disenchanted with our current email system,” he says, adding that the system servers were outdated, expensive to maintain, and were running out of space.

The 53-campus system includes seven state universities and 25 community and technical colleges offering more than 3,500 programs to 374,000 students and 140,000 continuing career education enrollees. With campuses five to six hours apart, Karen Bergmeier, ITS project lead- er and Cisco WebExTM solution liaison, found herself traveling four to five hours two to three times each week to conduct training on the system’s proprietary software.

The College of Western Idaho was still more than a year away from holding its first class. A thousand details needed to be resolved. Not least among them was the installation of a computer network that would serve the fledgling college’s seven campuses.

Blinn College has been in the business of educating students since 1883, a point of pride for its administrators. Even as it honors its pioneering roots, the college also has evolved to meet the needs of students. Founded initially to train young men for the ministry, Blinn became the first county-owned junior college in Texas and one of the largest of the state’s 50 community/junior college districts.

Colleges and universities stand to reap the benefits of tens of billions of dollars in federal funding under the American Recovery and Reinvestment Act of 2009. The legislation will impact everything from student aid and research funding to technology investments and projects planning. Two experts, Kevin Hegarty, vice president and chief financial officer at University of Texas, Austin, and Lander Medlin, executive vice president of APPA, provide valuable insight about the stimulus package in this edited digest of our web seminar.

Blinn College has been in the business of educating students since 1883, a point of pride for its administrators. Even as it honors its pioneering roots, the college also has evolved to meet the needs of students. Founded initially to train young men for the ministry, Blinn became the first county-owned junior college in Texas and one of the largest of the state’s 50 community/junior college districts.

Welcome to the third Streamlined of 2009! My colleagues and I are proud to continue this series of publications designed to inform college and university administrators about new and innovative methods of streamlining business office operations.

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