Efficiency

Ann McClure's picture

Better Document Management for All Departments

eBridge is a hosted document management solution used by higher education institutions in such departments as human resources, student records, and accounting. This Internet-based solution allows university departments to store documents on a central server located at the eBridge data center headquarters, with redundant backup in two additional locations.

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Ann McClure's picture

Canon Information and Imaging Solutions Announces New Enterprise Application and Imaging Platform

Canon Information and Imaging Solutions, Inc., a wholly-owned subsidiary of Canon U.S.A., Inc., today announced the planned introduction of a new Enterprise Application and Imaging Integration platform* based on a Service-Oriented Architecture (SOA) designed to allow organizations to streamline business workflows and improve office productivity.

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Lecture capture goes beyond the classroom at Alabama college

Student success with lecture capture in the classroom spurs Lawson State to extend use to professional development and administration

Sometimes you don’t even know you need a solution until one presents itself. At least that’s how Tegrity Lecture Capture grew from a classroom product to a tool embedded in nearly every aspect of Lawson State Community College. 

The college implemented Tegrity in 2005. With 60 percent of the Birmingham, AL, college’s students holding down full- or part-time work, the school hoped to increase engagement, improve its retention level and help working students with attendance issues, notes Academic Dean Sherri Davis. 

Landfill gas powers higher education at University of New Hampshire

University reduces its carbon footprint, its market dependencies and its energy costs through Waste Management partnership

ith the costs of higher education continuing to soar, many colleges and universities are looking for innovative ways to lower expenses, while simultaneously pursuing their long-term sustainability goals. The University of New Hampshire (UNH) is proving that both objectives are, indeed, achievable.

Coming of Age in Mississippi

State of Higher Learning

For many years, Mississippi ranked near the bottom in higher learning aspiration, academic attainment, and state support—but times have changed. Today, the state's economic and workforce development organizations are teaming up to launch a new collaboration between southern business, industry, and the Mississippi public system of higher education—a dynamic plan aptly named Blueprint Mississippi 2011. And who better to serve as Blueprint's Chair and chief spokesperson than Hank Bounds, commissioner of higher education.

Home Work

Registrar, Undergraduate Admissions, Information Technology at College of William & Mary

A funny thing happened to the College of William & Mary (Va.) on its way to a more efficient way to determine each of its undergraduate students' home address.

Dreading the implementation of the solution agreed upon, college officials instead found efficiencies in the process of working together to solve the problem.

Trickle Down Efficiency

Admissions and Enrollment Services, Center for Instructional Delivery at University of St. Francis

College campuses are typically beautiful places. Tree-lined walkways, verdant quads, and stately buildings make for a pleasant place to take a walk.

But for staff at the University of St. Francis (Ill.), too many campus strolls took up time that could be better spent on other tasks—such as tending to prospective students. And the paper files they were delivering from office to office belied the university's commitment to environmentalism.

Factory Specs

Information Technology, Sacred Heart University

As far back as 1995, Sacred Heart University (Conn.) was requiring all full-time undergraduates to purchase a laptop; as early as 2002, Sacred Heart students, faculty, and staff enjoyed campuswide Wi-Fi.

Yet this self-described "pioneer in mobile computing" spent years outsourcing technical support to an off-campus call center.

Limited hours of operation, unpredictable wait times, and lackluster customer service frustrated university officials; the expense and lack of reliability and accountability were drags on the institution's bottom line.

Cutting the Paper Chase

Department of Enrollment Services Operations, Admissions, and information Systems and Technology at Boston University

It wasn't as if the admissions office at Boston University did nothing to keep from drowning in paper, working 12-hour days and weekends, and falling behind on customer service.

Administrators engaged in annual streamlining, but with BU's applicant pool increasing by more than 10,000 over the past five years, it was difficult to keep up. More than 200,000 supporting credentials had to be processed and filed, and 38,000 applications needed to be ready for admissions staff to read by April 1. The entire process was time-consuming and cumbersome.

Mail to the Chief

Division of Enrollment Management, Alfred State College

Even in these digital times, undergraduate admissions remains a paper-laden discipline. Viewbooks, search pieces, postcards, catalogs, applications, and more need to be printed, enveloped, and mailed, a process not only costly but also inefficient. Most inquirers to any one school, after all, end up attending elsewhere.

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